Admissions Operations Managerial Supervisor

4 weeks ago


San Antonio, Texas, United States Six Flags Full time
Job Title: Admissions Operations Managerial Supervisor

Join the team at Six Flags Fiesta Texas as an Admissions Operations Managerial Supervisor. This exciting role offers the opportunity to lead the Admissions Department and drive the departments pass and ticket sales operation.

Key Responsibilities:

  • Act as the Admissions Manager on Duty to make major operational decisions and ensure efficient operation of all Admissions areas.
  • Adhere to all operating expense budgets and ensure compliance of established budgetary guidelines.
  • Ensure the team understands to prioritize guests' needs at all times to provide an enhanced guest experience.
  • Foster a positive and harmonious work environment amongst all area supervisors and team members.
  • Hold all area supervisors and team members accountable for attendance, performance, in-park visibility, cleanliness in assigned areas of responsibility, and achieving park and departmental goals.
  • Support and drive the departments pass and ticket sales operation.
  • Assist with Salesforce guest correspondence and ensure the team is answering and handling all outstanding cases appropriately and in a timely manner.
  • Provide support to the department training supervisor to ensure all area supervisors and team members are trained, certified and equipped to perform all job duties.
  • Provide support to the department scheduling supervisor to ensure sufficient staffing needs for operations, special events and non-operational days.
  • Work cohesively with counterparts, area supervisors, team members and department heads to successfully drive all departmental programs, procedures and operations forward.
  • Properly manage all other assigned tasks and projects in an efficient manner.
  • Adhere to all park related procedures related to safety, friendliness, cleanliness, and fast service.
  • Maintain knowledge and awareness of all park wide events.
  • Comply with all other duties assigned to support the Operations Division and the Park's operation.

Requirements:

  • Must be at least 18 years of age.
  • Must possess a valid Driver's License.
  • Ability to work a flexible schedule and varied shifts including holidays and weekends.
  • Working knowledge of Microsoft office.
  • Excellent written and verbal communication skills.
  • Possess the ability to work independently and manage high level tasks and projects.
  • Commitment to the "Guest First" philosophy.
  • Previous supervisory experience preferred.
  • Salesforce experience preferred.

Other Notes:

  • All other duties assigned or necessary to support the park as a whole.


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