Protection and Risk Management Specialist

4 days ago

Jonesboro, Arkansas, United States Gallagher Full time

At Gallagher, a global brokerage team is seeking a skilled Client Service Manager I to join our dynamic team. With an estimated salary of $80,000-$120,000 annually, this role offers a competitive compensation package.

About the Role

This key position will be responsible for day-to-day account management of client relationships, supporting senior servicing staff/service teams in identifying and meeting client needs to retain and grow a profitable book of business. Through service, pricing, consultation, and reporting, you will promote the value Gallagher delivers to clients.

Key Responsibilities
  • Assist Senior Client Service Manager or Client Service Executive with day-to-day coverage questions and contract reviews.
  • Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion.
  • Answer client questions on applications and requested renewal information.
  • Communicate and maintain good working relationships with markets.
  • Prepare and/or check market submissions.
  • Analyze quotes from carriers and negotiate terms and conditions.
  • Responsible for binding of renewal coverage and the accuracy of programs that are bound.
  • Process certificates, endorsements, invoices, policies, endorsements, and audits.
Requirements and Qualifications

To be successful in this role, you should possess strong technical property and casualty knowledge, a background in account management, servicing, placement, and negotiation of property and casualty coverages. A Current Property and Casualty License is also required. Additionally, proficiency in using technology as a tool to maximize productivity and quality is essential.

Benefits and Opportunities

Gallagher offers a wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, paid parental leave, digital mental health services (Talkspace), flexible work hours, training programs, Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs, charitable matching gift program, and more. We value inclusion and diversity, and our commitment to sustainability supports the communities where we live and work.

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