Counter Sales Associate
2 days ago
We are seeking a highly skilled and customer-focused Counter Sales Associate to join our team at Style Crest Enterprises Inc. in Indianapolis. As a key member of our sales and warehouse team, you will be responsible for managing shipping and handling tasks, assisting customers at the counter, and ensuring timely order processing.
Key Responsibilities:- Manage shipping and handling for LTL and small parcels for current customers and web orders.
- Provide freight quotes and process LTL bill of ladings, FedEx, etc.
- Maintain contact with freight brokers to resolve pricing and damage claims.
- Assist AP with statement discrepancies.
- Manage web-based inquiries and sales.
- Contact online customers to assure accuracy of order.
- Process, order, and provide POs to manufacturer.
- Invoice daily truck routes.
- Assist in inventory management.
- Enter customer orders promptly with high accuracy.
- Record all sales and/or customer transactions.
- Follow all cash, credit, and check processing procedures.
- Perform daily maintenance to customer orders to ensure timely delivery.
- Handle incoming phone calls efficiently.
- Provide customer service and assistance to walk-in customers.
- Ensure orders are entered correctly.
- Provide quotations to customers by utilizing sales and technical knowledge.
- Assist warehouse with shipping, receiving, and stocking of materials.
- Ensure all paperwork is completed correctly and submitted in a timely manner; follows up on any discrepancies.
- Maintain a clean and organized work area.
- Other duties as assigned.
- High school diploma or equivalent
- 2 years of sales experience preferred.
- Strong customer service skills.
- Basic computer skills.
- Professional telephone and email skills/communication
- Demonstrated abilities/skills in problem, decision-making, and conflict resolution.
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Vacation & Personal Time
- Short Term & Long Term Disability
- 401K with Company Match
- Paid holidays
Style Crest Enterprises Inc. is an equal opportunity employer and is committed to providing a fair and inclusive work environment for all employees and applicants. We strive to create a workplace where every individual is valued and respected.
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