Counter Sales Associate

2 days ago


Indianapolis, Indiana, United States Style Crest Enterprises Inc Full time
Job Title: Counter Sales Associate

We are seeking a highly skilled and customer-focused Counter Sales Associate to join our team at Style Crest Enterprises Inc. in Indianapolis. As a key member of our sales and warehouse team, you will be responsible for managing shipping and handling tasks, assisting customers at the counter, and ensuring timely order processing.

Key Responsibilities:
  • Manage shipping and handling for LTL and small parcels for current customers and web orders.
  • Provide freight quotes and process LTL bill of ladings, FedEx, etc.
  • Maintain contact with freight brokers to resolve pricing and damage claims.
  • Assist AP with statement discrepancies.
  • Manage web-based inquiries and sales.
  • Contact online customers to assure accuracy of order.
  • Process, order, and provide POs to manufacturer.
  • Invoice daily truck routes.
  • Assist in inventory management.
  • Enter customer orders promptly with high accuracy.
  • Record all sales and/or customer transactions.
  • Follow all cash, credit, and check processing procedures.
  • Perform daily maintenance to customer orders to ensure timely delivery.
  • Handle incoming phone calls efficiently.
  • Provide customer service and assistance to walk-in customers.
  • Ensure orders are entered correctly.
  • Provide quotations to customers by utilizing sales and technical knowledge.
  • Assist warehouse with shipping, receiving, and stocking of materials.
  • Ensure all paperwork is completed correctly and submitted in a timely manner; follows up on any discrepancies.
  • Maintain a clean and organized work area.
  • Other duties as assigned.
Requirements:
  • High school diploma or equivalent
  • 2 years of sales experience preferred.
  • Strong customer service skills.
  • Basic computer skills.
  • Professional telephone and email skills/communication
  • Demonstrated abilities/skills in problem, decision-making, and conflict resolution.
Benefits:
  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Vacation & Personal Time
  • Short Term & Long Term Disability
  • 401K with Company Match
  • Paid holidays

Style Crest Enterprises Inc. is an equal opportunity employer and is committed to providing a fair and inclusive work environment for all employees and applicants. We strive to create a workplace where every individual is valued and respected.



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