Instrument Repair Specialist

1 week ago


Camillus, New York, United States Guitar Center Full time
About Guitar Center:

Guitar Center is a world-renowned music retailer that empowers musicians and non-musicians alike to experience the joy of creating music. Our mission is to develop and nurture lifelong musicians while making a difference in the world.

Salary Range: $16.00-$24.00/hour + commissions, depending on background and experience. This estimate may vary based on location.

Job Overview: As our Instrument Repair Specialist, you will provide top-notch maintenance and repair services for customer-owned instruments while delivering an exceptional customer experience. This role requires strong technical skills, attention to detail, and excellent communication abilities.

Responsibilities:
• Provide expert repair and maintenance services for guitars and other musical instruments
• Interact with customers to understand their needs and preferences
• Collaborate with colleagues to ensure seamless store operations
• Maintain store inventory and perform warranty repairs
• Develop knowledge of products, sales techniques, and leadership skills through ongoing training and certification programs
• Train learners and communicate information effectively to ensure retention of knowledge and skills

Requirements:
• Skilled understanding of repairing guitars and other musical instruments
• Foundational product knowledge of Guitar Center products (desired)
• Excellent customer service skills and ability to connect with customers in a meaningful way
• Strong initiative and ability to identify opportunities and issues, follow through on work activities, and take positive action without being requested to do so

Benefits:
• Opportunities for gig leave and sharing your passion for music with the world
• Comprehensive benefits package, including medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options
• Robust training and development programs to enhance knowledge and skills

Why Join Guitar Center?
As a member of our team, you will be part of a dynamic organization that values creativity, inclusivity, and customer satisfaction. We are committed to empowering musicians and non-musicians alike to experience the joy of creating music.

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