IT Business Relationship Manager

4 weeks ago


Billings, Montana, United States First Interstate Bancsystem Inc Full time
Job Summary

This is a key role within our organization, responsible for building and maintaining strong relationships between IT and business stakeholders. The successful candidate will have a strong understanding of IT environments and technologies, as well as excellent business acumen and operational experience.

Key Responsibilities
  • Drive the vision and goals for partnership, engagement, and facilitation between departments/business lines and the technology organization.
  • Facilitate alignment of business and technology strategic goals.
  • Responsible for the application system portfolio management process and ensuring roadmaps are defined for tactical and strategic horizons.
  • Provides governance and a process for yearly project planning and oversight for approved projects, as well as manages unplanned project requests throughout the year.
  • Works with the Director of IT Business Management in researching events, contracts, or invoices to assist with technology budget management and reporting functions.
  • Recommends optimized business processes across the full value-stream.
  • Leads the identification of vendors, facilitates due diligence, and contractual arrangements.
  • Appropriately manages customer expectations regarding scope, schedule, and budgetary parameters.
  • Facilitates partnership meetings with key vendors and internal stakeholders to ensure alignment of their delivery, direction, and SLAs to business needs.
Requirements
  • Bachelor's degree (BA/BS) from a four-year College or University and five or more (5+) years prior relevant experience desired, or equivalent combination of education and experience.
  • Prior financial services experience desired. Prior experience in IT Business Relationship Management preferred.
  • Strong understanding of IT environment and technologies (including ITIL) in relation to business needs; Strong business acumen and operational experience; Excellent written and verbal communication skills; Excellent objective analysis capability; Excellent stakeholder engagement and relationship building skills.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.



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