Part-Time Weekend Concierge/Front Desk Associate
7 days ago
About The Lakes at Woodhaven Village
The Lakes at Woodhaven Village is a premier senior living community seeking a compassionate and dedicated individual to join our team as a Part-Time Weekend Concierge/Front Desk Associate.
Salary and Benefits
We offer a competitive salary of $18.00 per hour, with the opportunity to earn additional benefits including PTO, daily pay, holiday pay, health and dental insurance, 401K with employer match, life insurance, short- and long-term disability, referral bonuses, tuition reimbursement, and an employee assistance program.
Job Description
- Provide exceptional customer service to residents, families, and guests, ensuring a warm and welcoming experience at all times.
- Manage resident mailboxes, maintaining accurate records and distributing mail as needed.
- Coordinate with the Wellness Director to schedule appointments, record appointments, and ensure timely transportation for residents.
- Assist with administrative tasks, including typing, filing, report preparation, copying, and scheduling appointments.
- Maintain the lobby and reception area in a professional and organized manner, adhering to company standards.
- Schedule work orders and coordinate with Maintenance/Housekeeping to address resident requests.
- Support recruitment activities by placing ads, screening applicants, checking references, and scheduling interviews.
- Maintain inventory levels of supplies and assist in ordering approved items.
- Address any safety concerns or hazards, reporting them promptly to the supervisor.
Required Skills and Qualifications
- High School Diploma or GED required; one year of office or hospitality experience preferred.
- Excellent communication and interpersonal skills, with the ability to interact with various levels of people, associates, and residents.
- Proficient in general office procedures, computers, and software applications, including Windows, Word, Excel, Office, Outlook, and Internet-based programs.
- Ability to read, write, and speak English fluently.
- Good grammatical and writing skills, with proficiency in email process and etiquette.
- Physical requirements include standing, lifting, bending, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
How to Apply
Interested candidates should submit their application materials, including a resume and cover letter, to [insert contact information].
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