IT Infrastructure Specialist
4 weeks ago
We are seeking a highly skilled IT Infrastructure Specialist to join our team at Synerfac. As a key member of our technical staff, you will be responsible for providing top-notch technical support and services to our clients.
Key Responsibilities
Promptly respond to technical assistance requests in person, via phone, and electronically
Diagnose and resolve IT-related hardware and software issues
Work independently within assigned priorities and project schedules
Be willing to work outside of standard business hours as necessary
Monitor company-provided mobile devices for urgent issues
Requirements
Must speak fluent English
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field
Must be presentable and comfortable in a corporate environment
Must have reliable transportation for extensive local travel
Preferred Qualifications
Experience supporting Windows 8.1 and Windows 10, Windows 11
Experience supporting Active Directory/Domains
Experience installing, configuring, and supporting Windows servers
Experience working within cloud environments (Azure/AWS)
Experience supporting network devices such as Cisco switches, routers, firewalls
Previous Office 365 change request experience
Previous Microsoft Active Directory or Azure Active Directory change request experience
Previous Google Workspace change request experience
Previous experience supporting multiple OS platforms including macOS
What We Offer
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
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