Digital Experience Designer for Financial Services

5 days ago


Boston, Massachusetts, United States Fidelity TalentSource LLC Full time

Fidelity Investments, a privately held company with a mission to strengthen the financial well-being of our clients, seeks an experienced Digital Experience Designer for Financial Services to join its team. As a key member of the content team, you will be responsible for designing user-centric digital experiences that simplify complex financial interactions.

With 7-10 years of experience in content strategy, UX writing, and copywriting for web and mobile, you will leverage your expertise to craft compelling, concise, and friendly language that guides users through digital experiences. Your ability to break down complex topics into engaging narratives will enable customers to navigate loyalty and membership programs with ease.

You will partner with cross-functional teams to define problems, audit current states, identify gaps, and outline clear paths forward. Your proven track record of delivering best-in-class digital experiences will make a significant impact on our customer's journey. Additionally, your experience working with agile teams and your ability to present to leadership will be essential in advocating for your content decisions.

The ideal candidate will possess a strong understanding of the audience, empathy, and inclusivity. You will be adept at conveying the voice of new customers and navigating complex regulatory requirements. Your passion for learning and growth will serve you well in this role, as you will have opportunities to upskill your craft and contribute to the success of our organization.

In this role, you can expect to earn an estimated annual salary of $110,000 - $140,000, depending on experience. Benefits include flexible work arrangements, professional development opportunities, and a comprehensive compensation package.



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