Library Technology Facilitator

5 days ago


Akron, Ohio, United States Akron-Summit County Public Library Full time
About the Opportunity

Salary: $55,000 - $65,000 per year

We are seeking a skilled Library Technology Facilitator to join our team at the Akron-Summit County Public Library. As a key member of our staff, you will be responsible for supporting customers and employees in using technology and equipment.

Key Responsibilities
  • Training and Support: Develop and implement training programs to meet customer and employee technology needs.
  • Customer Assistance: Provide guidance and assistance to customers in using technology and equipment.
  • TechZone Management: Maintain TechZone equipment, troubleshoot issues, and ensure efficient operation.
  • Community Engagement: Establish relationships with local organizations, businesses, and stakeholders to promote library services.
Requirements
  • Education: High school diploma or equivalent with some college coursework or Associate's degree required.
  • Experience: Four or more years of relevant experience in customer service, technology support, or a related field.
  • Skill Set: Proficiency in customer service, public speaking, and educational presentation delivery.
Benefits
  • Comprehensive Benefits Package: Includes paid vacation, sick leave, holidays, and voluntary benefits.
  • Professional Development: Opportunities for growth and advancement within the library system.
  • Team Environment: Collaborative and supportive work environment with a dedicated team of professionals.


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