Training Engagement Specialist
7 days ago
Our team at SELF Inc. is seeking a highly skilled Training Associate to support our outreach program dedicated to serving the Philadelphia International Airport (PHL) and its surrounding communities.
#### Key Responsibilities
* Conduct on-site training sessions for PHL staff and community members on outreach engagement and best practices.
* Ensure information about outreach services and contact methods is readily available to participants.
* Develop tailored training curricula based on audience needs and specifications.
* Track and analyze performance outcomes and data related to training sessions and outreach effectiveness.
#### Required Skills and Qualifications
* 2+ years of training experience.
* High school diploma (required), bachelor's degree (preferred).
* Proficient in de-escalation strategies to manage volatile situations.
* Understanding and respect for diverse cultural backgrounds and perspectives.
* Ability to document incidents effectively and confidentially.
* Skilled in engaging individuals with mental health issues and providing resources.
* Completion of training in outreach engagement best practices, including crisis management and trauma-informed care.
#### Benefits
* Comprehensive health, dental, and vision coverage.
* Generous paid time off and flexible work schedules.
* 401(k) matching retirement program.
* Opportunities for professional development and leadership training.
SELF Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected characteristics.
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