Healthcare Navigator with Community Focus

5 days ago


Baltimore, Maryland, United States LifeBridge Health Full time

We are seeking a dedicated Healthcare Navigator with Community Focus to join our team at LifeBridge Health.

About the Role

The primary responsibility of this role is to promote the health and welfare of assigned patients through face-to-face and/or phone outreach and email communications. As a member of the Interdisciplinary Team (IDT), you will be responsible for ensuring the patient's individual needs are identified and addressed in a timely manner, acting as a patient advocate to address primary physical and social needs, including assessing and linking community resources available to the patient.

Key Responsibilities:
  • Contacting patients, caregivers, and families to ensure preventive services are received by assigned patients
  • Decreasing identified care gaps by working with primary care offices to obtain timely appointments for assigned patients, including post-hospital discharge and annual wellness visits where appropriate
  • Understanding and applying principles of population health management to identify patients with uncontrolled chronic conditions and/or rising risk indicators and refer to the Community Care Manager accordingly
  • Providing care coordination services for patients requiring chronic care management
  • Ensuring that appropriate patients receive annual physical exams and/or annual health risk assessments (HRAs) including completion of required documentation by payer contract
About You

To be successful in this role, you will need to have a Licensed Practice Nurse or Certified Medical Assistant or trained Patient Care Assistant with 2-3 years of acute care and/or ambulatory practice experience. Preferably, you will have experience working with care managers from acute care settings or health insurance and/or other payer entities. Good verbal and communication skills and organizational skills are a must, and competency in electronic medical records is desirable. Bi-lingual status is preferable (market-specific).

Benefits

We offer a competitive salary range of $57,000 - $86,400 per year, depending on experience. Additionally, we provide comprehensive benefits, including medical, dental, and vision coverage, as well as a 401(k) plan with a generous company match. Our team members also enjoy access to professional development opportunities and a collaborative work environment.



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