Assistant Program Director
13 hours ago
Harlem United Community AIDS Center Inc is seeking a highly skilled and experienced Assistant Program Director to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our Tier II Family Shelter, supervising a team of case managers, and ensuring the effective implementation of our programs.
Key Responsibilities:- Oversee the daily operations of the Tier II Family Shelter, ensuring compliance with all relevant regulations and standards.
- Supervise a team of case managers, providing guidance, support, and coaching to ensure the delivery of high-quality services to our clients.
- Develop and implement program goals and objectives, working closely with the Program Director and other stakeholders to ensure alignment with organizational priorities.
- Collaborate with the Clinical Director and other team members to enhance client engagement and the delivery of quality services.
- Ensure the timely completion of assessments and case manager intake for each family, understanding their strengths and service needs.
- Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality services.
- Enhance the delivery and coordination of mental health and related services to families with children in shelter.
- Collaborate with government agencies, community-based organizations, and other stakeholders to create resources for our clients and staff.
- Ensure that case managers are completing all documentation in a timely manner and maintaining accurate records.
- Participate in family meetings with case managers and the housing team to discuss planning efforts and progress.
- Network and establish successful linkages with government and community-based organizations to create resources for our clients and staff.
- Work in collaboration with the Program Director and the housing team to ensure that all services lead to permanent housing placement.
- Complete special projects and assignments as needed or identified by the Program Director.
- Must work one late day a week from 11 am -7 pm to accommodate both staff and families.
- Provide on-call crisis intervention support to case managers.
- Perform other duties as assigned.
- Master's Degree in a relevant field, with over three years of experience working with homeless populations, including substance use, and chronic medical conditions, with two years of experience in supervising case management staff.
- Bachelor's degree in psychology, social work, etc. with over five years of experience working with homeless populations, including substance use, and chronic medical conditions, with three years of experience in supervising case management staff.
- Experience in supervision of case managers.
- Experience in client assessment, service plan development, and case management.
- Child and adolescent development.
- Parent-child relationships, family dynamics, and diagnostic classifications.
- Mental health and Emotional/Behavior health.
- Child Welfare policies and procedures.
- Government Entitlements: TANF, Social Security, Medicare, etc.
- Knowledge and experience working with diverse cultures and ethnicities.
- Expertise in strengths-based, solution-focused, and family-centered practice.
- Experience facilitating groups for adults.
- Proficiency in Spanish a plus.
- Excellent oral and written communication skills coupled with strong interpersonal skills.
- Must be proficient in CARES, MS Office, Outlook, Excel, PowerPoint, and Adobe.
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Program Director Assistant
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Program Director Assistant
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