General Manager
4 weeks ago
We are seeking a highly motivated and experienced General Manager to lead our Restore Hyper Wellness studio in the community. As a key member of our team, you will be responsible for creating brand awareness, driving traffic, leads, and membership, and overall sales.
Key Responsibilities- Oversee the studio's performance, team members, KPI management, and marketing events.
- Manage the day-to-day operations of the studio and develop a team in a fun, engaging, and inclusive environment.
- Execute and coordinate company's marketing and ongoing sales drivers, and manage local grassroots marketing initiatives.
- Hire and onboard new team members, plan, and assign daily, weekly, and monthly goals, provide excellent customer service, and direct work tasks.
- Manage all aspects of the employee life cycle with continuous coaching, annual performance reviews, and provide recognition to high performers.
- Foster a culture of five-star customer service.
- Lead the studio team in service and product knowledge to motivate them to meet/exceed sales goals through community events, partnerships, B2B, and word-of-mouth referrals.
- Ensure a safe and clean studio environment for members and guests.
- High School Diploma or equivalent required.
- Minimum 3-5 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination.
- Previous management experience in the health, wellness, fitness, or retail industry strongly preferred.
- Proven success in sales and team mentorship.
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients.
- Exceptional communication skills.
- Ability to multi-task and manage client and staff concerns.
- Intermediate computer skills.
- Medical, dental, vision, disability, and life insurance within 30 days.
- Free and discounted services.
- 401k retirement plan with vested employer match.
- Bonus opportunities.
- Career advancement opportunities.
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