Seasonal Retail Sales Associate

3 weeks ago

East Wenatchee, Washington, United States Gap Inc. Full time

About Old Navy

We're a fashion brand that's all about making style accessible to everyone. Our teams create high-quality, must-have fashion essentials for the whole family, with love, season after season.

We're a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves.

As a Brand Associate, you'll be an integral part of our team and bring our brand to life for our customers.

You'll engage and connect with our customers by providing excellent customer service, resulting in brand loyalty.

You'll be an expert in product and use your knowledge and experience to educate, inform, inspire, and wardrobe the customer.

Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.

Key Responsibilities:

  • Acknowledge and assist customers
  • Locate merchandise efficiently using various methods
  • Answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni-channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external requests
  • Exchange and verifies job-related information to provide support

Who We're Looking For:

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training

Equal Opportunity Employer:

We're an equal-opportunity employer and are committed to providing a workplace free from harassment and discrimination.

We're committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

We've received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.

In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Hourly Range:

$17.50 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies, and work location.

We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county, and state requirements.

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