Collections Specialist
3 weeks ago
Job Summary:
We are seeking a highly motivated and results-driven Collections Representative to join our team. As a Collections Representative, you will be responsible for recovering past due consumer accounts in a professional and respectful manner.
Key Responsibilities:
- Utilize various contact technology and recovery strategies to locate right parties.
- Understand the customers situation and identify best means of payment plan.
- Negotiate payment terms with empathy, tact, and professionalism.
- Make outbound and receive inbound calls.
- Follow all required scripts, policies, and procedures.
- Respond effectively to common challenges to collection calls while discussing means of resolving open accounts.
- Meet monthly goals and perform other assigned duties.
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes.
- Adhere to all attendance and work schedule requirements.
Requirements:
- Must be 18 years of age or older.
- High school diploma or equivalent.
- Excellent organizational, written, and oral communication skills.
- The ability to type swiftly and accurately (20+ words a minute).
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
- Basic understanding of Windows operating system.
- Highly reliable with the ability to maintain regular attendance and punctuality.
- The ability to evaluate, troubleshoot, and follow-up on customer issues.
- An aptitude for conflict resolution, problem solving and negotiation.
- Must be customer service oriented (empathetic, responsive, patient, and conscientious).
- Ability to multi-task, stay focused and self manage.
- Strong team orientation and customer focus.
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent.
- Excellent interpersonal skills and the ability to build relationships with your team and customers.
Benefits:
- Medical, Dental, and Vision Coverage Options.
- Paid Time-Off.
- Regular Raises.
- Advancement Opportunity.
- Fun, Engaging Work Environment.
- Casual Dress Code.
- Cash and Prize Contests.
About MCI Careers:
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
-
Collections Specialist
4 weeks ago
Tampa, Florida, United States Credit Control LLC Full timeJob DescriptionWe are seeking a highly motivated and skilled Collections Specialist to join our team at Credit Control LLC. As a Collections Specialist, you will be responsible for handling a combination of inbound and outbound calls while collecting charged off accounts. Your excellent communication skills and ability to work independently and in a team...
-
Collections Specialist
4 weeks ago
Tampa, Florida, United States MCI Careers Full timeJob Title: Collections SpecialistJob Summary:We are seeking a highly motivated and results-driven Collections Specialist to join our team. As a Collections Specialist, you will be responsible for recovering past due consumer accounts in a professional and respectful manner.Key Responsibilities:- Utilize various contact technology and recovery strategies to...
-
Collections Specialist
4 weeks ago
Tampa, Florida, United States MCI, LC Full timePOSITION OVERVIEWCollections SpecialistMCI, LC is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for resolving open accounts with customers using negotiation methodologies and maintaining trustful customer relationships.This is an experienced-level position that offers on-the-job paid training....
-
Medical Collections Specialist
4 weeks ago
Tampa, Florida, United States Surgery Partners Full timeJob Title: Collections SpecialistWe are seeking a highly motivated and detail-oriented Collections Specialist to join our team at Surgery Partners. As a key member of our Revenue Cycle team, you will play a critical role in ensuring timely and accurate payment for our patients.Job Summary:This position is responsible for researching and resolving outstanding...
-
AR Collections Specialist
4 weeks ago
Tampa, Florida, United States Fanatics Full timeJob Title: AR Collections SpecialistFanatics is seeking a highly skilled AR Collections Specialist to join our team. As a key member of our Accounting Shared Services function, you will be responsible for managing a portfolio of business-to-business customers, including Professional Sports Teams, Leagues, and small to medium retail locations.Key...
-
Bilingual Collection Specialist
4 weeks ago
Tampa, Florida, United States Sherloq Solutions Full timeAre you looking for a challenging role in a fast-paced company that values teamwork and respect? Sherloq Financial is seeking a Bilingual Collection Specialist to join our recovery department. Our team provides exceptional customer service while collecting past due accounts. Key Responsibilities:Communicate effectively with consumers via telephone to...
-
Bilingual Collections Specialist
3 weeks ago
Tampa, Florida, United States Ascendo Resources Full timeWe are seeking a highly skilled Bilingual Collections Specialist to manage accounts receivable and provide exceptional customer service in both Spanish and English. The ideal candidate will have strong communication skills, a problem-solving mindset, and the ability to handle sensitive situations with professionalism.Key Responsibilities:Account Management:...
-
Medical Collections Specialist
4 weeks ago
Tampa, Florida, United States Surgery Partners Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Medical Collections Specialist to join our team at Surgery Partners. As a key member of our Revenue Cycle team, you will be responsible for researching and resolving outstanding account balances from third-party payers.Key Responsibilities:Research and resolve unpaid claims, determining denial...
-
Collections Specialist
4 weeks ago
Tampa, Florida, United States MCI Military Recruitment Full timeJob Title: Collections RepresentativeJob Summary:MCI is seeking a highly motivated and dedicated Collections Representative to join our team. As a Collections Representative, you will be responsible for contacting customers to collect overdue payments on accounts while maintaining a high level of customer service.Key Responsibilities:Make outbound collection...
-
Collection Specialist
4 weeks ago
Tampa, Florida, United States Sedgwick Full timeAbout the RoleWe are seeking a highly skilled and motivated Collection Representative to join our team at Sedgwick. As a key member of our team, you will be responsible for collecting overdue funds from high-volume accounts and ensuring discrepancies with customer accounts are resolved.Key ResponsibilitiesProvide exceptional customer service regarding...
-
Experienced Collections Specialist
4 weeks ago
Tampa, Florida, United States MCI Military Recruitment Full timeJob Title: Experienced Collections AgentAt MCI, we are seeking a highly motivated and experienced Collections Agent to join our team. As a Collections Agent, you will be responsible for contacting customers with outstanding debts to collect payments and negotiate repayment plans.Key Responsibilities:Place outbound calls to customers with delinquent accounts...
-
Retail Collections Specialist
4 weeks ago
Tampa, Florida, United States Fanatics, Inc. Full timeJob SummaryFanatics, Inc. is seeking a skilled Collections Analyst to join our team. As a key member of our finance department, you will be responsible for managing our B2B collection portfolio, ensuring timely payments, and protecting the organization against unnecessary risk and bad debt exposure.Key ResponsibilitiesConduct collection calls with customers...
-
Credit and Collections Professional
3 weeks ago
Tampa, Florida, United States ICP Group Full timeInnovative Chemical Products Group (ICP) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the building and construction end markets. Founded in 2015 by a private equity firm, ICP has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North...
-
Phlebotomist - Plasma Collection Specialist
4 weeks ago
Tampa, Florida, United States CSL Plasma Full timeJob Description SummaryAs a Phlebotomist at CSL Plasma, you will play a critical role in the efficient and effective collection of plasma from donors. Your primary responsibility will be to perform venipuncture, monitor the pheresis process, and follow Standard Operating Procedures (SOPs) to ensure the highest quality of plasma collection.Key...
-
Medical Billing and Collections Coordinator
3 weeks ago
Tampa, Florida, United States Synergy Healthcare Full timeJob Summary:A/R Billing and Collections Specialist at Synergy HealthcareKey Responsibilities:Generate timely billing of assigned payersEnsure claims are received and processed by payersMaintain current and accurate computer data including documentation of all account activity performed in A/R systemsBill all co-insurance accounts per payer specific...
-
Accounts Receivable/ AR Collections Specialist
4 weeks ago
Tampa, Florida, United States Stepp's Towing Full timeJob OverviewWe are seeking a highly skilled Billing/AR Collections Representative to join our team at Stepp's Towing & Heavy Transport. This role will be responsible for daily analysis of AR aging and collection efforts, as well as communicating with customers in a firm but pleasant manner.Key Responsibilities:Perform daily analysis of AR aging and...
-
Inbound Toll Collections Processing Specialist
4 weeks ago
Tampa, Florida, United States ValorVIP Full timeJob Title: Inbound Toll Collections Processing AgentJob Summary:We are seeking a highly motivated and customer-focused Inbound Toll Collections Processing Agent to join our team. As an Inbound Toll Collections Processing Agent, you will be responsible for handling inbound customer inquiries, resolving customer disputes, processing payments, and providing...
-
Inbound Toll Collections Processing Specialist
4 weeks ago
Tampa, Florida, United States MCI Careers Full timeJob Title: Inbound Toll Collections Processing AgentAre you a customer service enthusiast looking for a challenging role? Do you have excellent communication skills and a passion for resolving customer issues? We are seeking a highly motivated and detail-oriented Inbound Toll Collections Processing Agent to join our team!Job Summary:We are looking for a...
-
Phlebotomy Team Leader
4 weeks ago
Tampa, Florida, United States OneBlood Full timeJob SummaryAs a Phlebotomy Team Leader, you will provide leadership, instruction, and guidance to the collection staff during blood drives or at branches. This role requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesProvide leadership and instruction to collection...
-
Collections Specialist
4 weeks ago
Tampa, Florida, United States ValorVIP Full timeh2JobTitle:CollectionsSpecialist/h2pAtValorVIP,weareseekingahighlymotivatedandorganizedCollectionsSpecialisttojoinourteam.AsaCollectionsSpecialist,youwillberesponsibleforrecoveringpastdueconsumeraccountsinaprofessionalandrespectfulmanner./ppbKeyResponsibilities:/b/pulliUtilizecontacttechnologyandrecoverystrategiestolocaterightparties/liliUnderstandcustomersi...