Pahrump Hotel Front Line Associate
1 week ago
We are seeking a motivated and customer-focused individual to join our team as a hotel representative. In this role, you will be the face of our hotel, interacting with guests from arrival to departure.
Key Responsibilities:
- Registering guests, assigning rooms, and ensuring a smooth check-in experience.
- Providing exceptional customer service, responding to guest inquiries, and resolving any issues that may arise.
- Maintaining accurate records, including room assignments, guest information, and billing details.
- Working collaboratively with other departments, such as housekeeping and maintenance, to ensure seamless operations.
- Developing and implementing strategies to increase revenue, improve guest satisfaction, and enhance the overall hotel experience.
Requirements:
- A high school diploma or equivalent is required; previous hotel experience is an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
- Able to maintain confidentiality and handle sensitive information with discretion.
About Us:
Our hotel, Pahrump Oasis, is a welcoming destination for travelers seeking comfort and relaxation. We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience, plus opportunities for advancement and professional growth.
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