Administrative Support Specialist

5 days ago


Oak Creek, Wisconsin, United States Kevin Grall - State Farm Agent Full time
Role Overview

We are seeking a highly organized and efficient professional to join our team as an Account Associate at the Kevin Grall Agency. This versatile role involves providing administrative support to insurance agents, fostering customer relationships, and driving business growth.


Key Responsibilities
  • Foster strong customer relationships through regular communication and follow-ups.
  • Provide exceptional customer service, addressing inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Conduct needs-based reviews to educate customers on insurance options.
  • Cultivate exemplary communication to efficiently meet customer needs while promoting business development.

Qualifications and Requirements
  • Dedication to delivering outstanding customer service.
  • Prior sales experience, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing roles.
  • Able to obtain Property and Casualty License and Life/Health License.
  • Driven to achieve mutually agreed-upon marketing goals.
  • Intrigued by developing products and services tailored to customer needs.

Benefits and Opportunities
  • Competitive salary plus commission/bonus structure.
  • Paid time off, including vacation and personal/sick days.
  • Comprehensive health benefits.
  • Profit-sharing opportunities.
  • Promising career advancement possibilities within the agency.

Estimated Salary: $45,000 - $60,000 per year, depending on location and performance.



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