Restaurant Operations Manager

3 weeks ago


Hopkins, Minnesota, United States 1159 - Minnetonka Full time
Job Summary

The Shift Leader is a key member of our restaurant team, responsible for ensuring seamless operations during their shift. This role requires strong leadership, communication, and problem-solving skills to maintain a high level of customer satisfaction and team morale.

Key Responsibilities
  • Lead by example, demonstrating a positive attitude and a commitment to excellent customer service
  • Supervise and motivate team members to achieve their best performance
  • Monitor and maintain a clean and safe work environment
  • Ensure accurate and efficient food preparation and service
  • Manage cash handling and maintain accurate records
  • Communicate effectively with team members, management, and guests
  • Identify and resolve customer complaints in a professional and courteous manner
  • Participate in ongoing training and development to improve skills and knowledge
Requirements
  • High school diploma or equivalent preferred
  • Must be at least 18 years old and fluent in English
  • Certified in all stations following our training program
  • Flexibility to work nights, weekends, holidays, and varying shifts
  • Ability to stand for long periods and work in a fast-paced environment
  • Ability to lift up to 50 pounds and bend, stoop, and reach
  • Positive attitude and commitment to guest satisfaction
  • Excellent communication and problem-solving skills
What We Offer

As a member of our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for advancement and professional growth.



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