Administrative Support Assistant

23 hours ago

College Station, Texas, United States The Pennsylvania State University Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Assistant to join our team at Penn State Harrisburg. This part-time position will provide comprehensive support to staff, students, and the campus community in a professional and confidential manner.

Key Responsibilities
  • Act as primary point of contact for our office, greeting visitors and clients, managing a multi-line phone system, processing, scanning, and copying documents, sorting and distributing incoming/outgoing mail, scheduling appointments and meetings, and meeting deadlines for projects as assigned.
  • Assist with office duties, including receiving and distributing quizzes or exams, answering student and faculty questions related to the testing center schedule, and proctoring quizzes or exams.
  • Periodically update our center's promotional materials, such as unit brochures, web content, and creating flyers, digital information, and event planning.
  • Create data reports in the center's electronic medical records (EMR) platform to monitor and compare student utilization, volume, appointment distribution, and demographic data.
Requirements and Qualifications
  • Commitment to working with and respecting diverse populations, and having a passion for helping others.
  • Prior experience working with various computer systems and proficiency with Microsoft Office Suite.
  • Ability to shift duties or tasks quickly, at times with little notice, while maintaining composure and retaining sound judgment.
  • Comfortable serving students in distress.
  • Ability to work as a part of a team and in collaboration with others.
  • Compliance with HIPAA and FERPA regulations and completed training in accordance with related Penn State policies.
Work Environment

This part-time opening will work on campus at Penn State Harrisburg, with a variable schedule based on demand and staffing circumstances. Worked hours will be between 8 a.m. and 5 p.m., Monday-Friday, primarily during the fall and spring semesters.

Minimum Qualifications
  • High School diploma or higher, plus one year of related experience, or an equivalent combination of education and experience.
  • Ability to work independently in the United States.
  • Demonstrated commitment to diversity, equity, inclusion, and belonging.
Preferred Qualifications
  • Bilingual.
  • 1+ years of administrative experience working within a healthcare or clinical setting.
  • Experience working independently with little supervision.
  • Sound professional judgment.
  • Capacity to receive feedback and willingness to learn.
  • Ability to communicate effectively.
How to Apply

To be considered for this position, please submit a cover letter and resume or curriculum vitae, including work history, education, and relevant training. Candidates should be prepared to provide the names, titles, and contact information of three professional references if requested.

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