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Customer Service Representative

4 weeks ago


St Petersburg, Florida, United States Bill Hon - State Farm Agent Full time

h3JobDescription/h3brAsaReceptionist-StateFarmAgentTeamMemberwithBillHon-StateFarmAgent,youwillberesponsibleforgeneratingexceptionalclientexperiencesthatreinforcethegrowthofasuccessfulinsuranceagency.Yourattentiontodetail,customerserviceskills,anddesiretohelppeoplemakeyouanidealfit.Youwillenhanceyourcareerwhileresolvingcustomerinquiries,coordinatingwithotheragencyteammembers,andanticipatingtheneedsofthecommunitymembersyousupport.brbrWearesearchingforadedicatedandcustomer-focusedteammemberwhocanprovideprompt,accurate,andfriendlycustomerservice.Thisincludesrespondingtoinquiriesregardinginsuranceavailability,eligibility,coverages,policychanges,transfers,claimsubmissions,andbillingclarification.Youwillalsouseacustomer-focused,needs-basedreviewprocesstoeducatecustomersaboutinsuranceoptionsandpromotethedevelopmentofourbusiness.brbrResponsibilities:ulliEstablishcustomerrelationshipsandfollowupwithcustomersasneeded./liliProvideprompt,accurate,andfriendlycustomerservice./liliUseacustomer-focused,needs-basedreviewprocesstoeducatecustomersaboutinsuranceoptions./liliUseexemplarycommunicationtoefficientlymeettheneedsofcustomerswhilepromotingthedevelopmentofourbusiness./li/ulQualifications:ulliDedicatedtocustomerservice./liliAbletoeffectivelyrelatetoacustomer,answertheirquestions,andanticipatetheirneeds./liliExcellentcommunicationskillstoassistcustomersandcoordinatewithotheragencyteammembers./liliProactiveinproblem-solving./li/ulBenefits:ulliHourlypaypluscommission/bonus./liliGrowthpotential/Opportunityforadvancementwithinmyoffice./liliPaidtimeoff(vacationandpersonal/sickdays)./liliHealthbenefits./liliValuablecareer-buildingexperience./li/ul