Food Service Team Lead
4 weeks ago
Job Summary:
Kwik Trip is seeking a motivated and customer-focused individual to join our team as an Assistant Food Service Leader. As a key member of our food service team, you will be responsible for preparing foods, delegating tasks, training coworkers, resolving customer complaints, and ensuring exceptional customer service.
Key Responsibilities:
- Prepare and serve food to customers in a fast-paced environment
- Delegate tasks and responsibilities to team members to ensure efficient operation of the food service area
- Train and develop coworkers to provide excellent customer service and food preparation skills
- Resolve customer complaints and concerns in a professional and courteous manner
- Ensure the highest quality of customer service is met on a daily basis
- Assist with merchandising and visual displays to promote sales and customer engagement
Requirements:
- Great people skills and ability to work effectively with a diverse team
- Ability to problem-solve challenges and shift priorities quickly in a fast-paced environment
- Desire to help others and provide excellent customer service
- 6 months of food experience, including customer service and food preparation
- Ability to lift up to 50lbs and stand for long periods of time
- Availability to work full-time (40 hours per week) primarily 2nd shift
About Kwik Trip:
Kwik Trip is a family-owned company that values its employees and customers. We strive to provide exceptional customer service and a positive work environment. As a Top Workplace, we offer competitive pay, benefits, and opportunities for career growth and development.
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