Customer Service Representative

3 weeks ago


Charlottesville, Virginia, United States Batteries Plus Bulbs Full time

About Us: Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair, and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it.

Our Goal: To satisfy our customers, build trust, and drive business, while nurturing our team and working to be experts in our fields.

Job Summary: We are currently searching for a full-time customer-oriented individual to join our team at our Charlottesville, VA location. As a Retail Sales Associate, you will provide knowledge and offer solutions that differentiate us from the competition and give a face to the name of our brand.

Responsibilities:

  • Provide exceptional customer service and sales-oriented experience
  • Gain a quick and solid understanding of our electronic retail and cross-referencing system
  • Perform phone repair and device repair duties, including replacing screens, batteries, and other components
  • Work with small parts and tools
  • Develop excellent communication and interpersonal skills
  • Meet the qualifications listed below

Qualifications:

  • High school diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience
  • Customer service and sales-oriented with high motivation
  • Ability to lift 50+ lbs
  • Valid driver's license and clean driving record preferred

We Offer: Device repair training and development, flexible schedules, and a fun work environment.



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