Assistant Property Manager

4 weeks ago

Cambridge, Massachusetts, United States Avenue5 Residential, LLC Full time
Job Title: Assistant Property Manager

At Avenue5 Residential, LLC, we're seeking a highly skilled Assistant Property Manager to join our team. As a key member of our property management team, you will be responsible for assisting the property manager in the overall operations of the property.

Key Responsibilities:

  • Assist the property manager in managing the day-to-day operations of the property, including resident satisfaction, retention, and full resident lifecycle activities.
  • Understand the operations guidelines established within the property management agreement.
  • Maintain all accounts receivable, including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
  • Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
  • Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
  • Collect delinquent account balances from previous residents.
  • Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
  • Lease apartments as needed.
  • Responsible for shopping competitive properties.
  • Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need to be repaired.
  • Processes move-ins, move-outs, and lease renewals.
  • Audit all new and current lease agreements and resident files for accuracy.
  • Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
  • Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
  • Assist the property manager with resident relations and problem resolution.
  • Assume responsibility for the operations of the property in the absence of the property manager.
  • Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

Requirements:

  • High school diploma is required. Bachelor's degree is preferred.
  • Two to three years of experience in property management is required.
  • At least one year of experience with both Tax Credit & Section8 affordable programs is preferred.
  • Knowledge of resident rental lifecycle activities is required.
  • Real estate license is preferred or may be required in some locations.
  • Prior experience in Yardi Voyager or another equivalent system is preferred.

Skills and Requirements:

  • Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
  • Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
  • Sensitivity to confidential matters is required.
  • Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
  • Ability to relay technical concerns with adequate detail, quickly and accurately.
  • Capability to read, write, comprehend, and converse in English.
  • Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Must maintain a valid driver's license, clean driving record, and current auto insurance is required.
  • Must comply with all safety requirements.
  • Required to complete and successfully pass the Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.

About Us:

Avenue5 Residential, LLC is a fast-growing property management company with a strong commitment to our associates and residents. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth and development.

Why Join Us:

  • Top 15 national finalist on the Best Places to Work MultifamilyTM
  • Certified as a Great Place to Work since 2017
  • Listed as one of the Best Workplaces in Real EstateTM
  • Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
  • Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List

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