Senior Account Manager

4 weeks ago


Birmingham AL, United States TIH Insurance Full time

Job Summary:

We are seeking a highly skilled Senior Account Manager to join our Energy Team. As a key member of our team, you will be responsible for independently marketing smaller and/or less complex accounts, exercising independent decisions relating to client analysis of coverage, and recommending coverage needs.

Key Responsibilities:

  • Lead the client service team in service activities related to administration, billing, claims issues, and problem-solving.
  • Coordinate internal/external activities to ensure both new and renewal accounts are handled in a timely, accurate, and professional manner.
  • Monitor and manage the renewal process for assigned clients.
  • Build and maintain key client and carrier relationships by phone, email, and in person.

Requirements:

  • Bachelor's degree or equivalent education and related training.
  • Excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems.
  • Ability to utilize leadership skills by providing direction, constructive feedback, development, and training while additionally being able to motivate others to maximize productivity and team morale.
  • Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite.

Benefits:

  • Medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan.
  • No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during the first year of employment, along with 10 sick days (also prorated), and paid holidays.

About TIH Insurance:

TIH Insurance supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.



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