Host Team Member
4 weeks ago
The Host Team Member is responsible for delivering an exceptional guest experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event of a wait time, they quote an accurate wait time and answer any questions the guest may have.
Key Responsibilities:
- Interact courteously with guests, answering phones, greeting guests, seating guests, making reservations, and taking food orders.
- Uphold high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control.
- Learn the restaurant's seating layout, table division into server areas, and food delivery procedures.
- Set and clear tables neatly and efficiently according to P.F. Chang's specifications.
- Learn curbside and takeout expectations.
- Conduct side-work as required for each shift.
- Previous experience is not required - we will train you.
- Excellent customer service skills and etiquette.
- Ability to execute proper sanitation practices and safety procedures.
- Must be able to communicate effectively with co-workers and guests.
- Flexibility to work a variety of shifts.
- Ability to multi-task in a fast-paced, team-work environment.
We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.
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