Sales Associate

4 weeks ago


Buffalo, New York, United States StretchLab - Southtowns & Northtowns Full time
Job Opportunity

StretchLab Southtowns and Northtowns is seeking a highly motivated and sales-driven individual to join our team as a Sales Associate - Membership Growth. As a key member of our front desk team, you will be responsible for assisting the General Manager with membership sales, booking new members for intro classes, and retaining current members through follow-up phone calls.

Key Responsibilities:

  • Assist the General Manager with lead generation, follow-up, and close sales
  • Book and confirm appointments
  • Manage the front desk, greeting and checking-in clients and prospects
  • Conduct tours of the facility, establishing relationships and targeting individual needs and wants
  • Maintain a high level of personal sales production
  • Emphasize and enforce the objectives of the club as a fitness and wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
  • Participate in promotional events to promote the club
  • Ensure the studio is clean and tidy

Requirements:

  • Prior sales, communication, and customer service skills required
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretches, retain current members, and retail
  • Ability to learn and use the Club Ready software system
  • Ability to stand or sit for up to 4-6 hours throughout the workday
  • Must be fluent in English and have excellent communication skills via in-person, phone, and email
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills
  • Make 50+ phone calls per day

Compensation & Perks:

  • Competitive compensation based on experience
  • Free 4-25 minute stretch membership per month (while employed)
  • Commission paid on new membership sales
  • Opportunity for bonus based on monthly performance
  • 10% commission on retail products (excludes Hyperice Products)

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