Customer Service Representative

4 weeks ago


Birmingham, Alabama, United States Daxko Full time

We are seeking a Customer Service Advocate to support our software and engagement solutions. The ideal candidate will have a passion for delivering a WOW customer experience and a strong understanding of customer service principles. Key responsibilities include providing exceptional customer support, resolving issues efficiently, and collaborating with internal teams to ensure seamless customer experiences. If you are a customer-focused individual with excellent communication skills and a positive attitude, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide exceptional customer support via phone, email, and chat
  • Resolve customer issues efficiently and effectively
  • Collaborate with internal teams to ensure seamless customer experiences
  • Stay up-to-date with product knowledge and features
Requirements:
  • Strong understanding of customer service principles
  • Excellent communication and interpersonal skills
  • Positive attitude and customer-focused mindset
  • Ability to work in a fast-paced environment


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