Document Coordinator

2 days ago


Livingston, Louisiana, United States LaSalle Network Full time

Job Overview

We are seeking a skilled Title Specialist to join our team. As a key member of our staff, you will be responsible for handling title procurement, assisting with document processing, and delivering exceptional customer service.

Responsibilities:

  • Process and file titles, handle documents, and perform general office tasks.
  • Utilize an online phone system to manage calls, answer escalations, and resolve inquiries.
  • Check and update vehicle stock, log updates, and provide detailed explanations to customers.
  • Scan titles and receive documents via FedEx.
  • Drive to local county clerk's offices on a rotating basis to manage title paperwork.

Requirements:

  • Prior experience in an office setting with strong customer service skills.
  • Ability to process documents meticulously, stay organized, and handle escalated calls.
  • Familiarity with Microsoft Office; experience with phone systems is a plus (training on ASAP processing system provided).
  • Willingness to grow with our team and learn the details of title processing.
  • Auto industry or title processing experience is a bonus but not required.
  • High school diploma or equivalent required; higher degree is a plus.

Estimated Salary: $45,000 - $55,000 per year.


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