Back Office Professional

3 weeks ago


Jacksonville, Florida, United States Insight Global Full time

We are seeking a highly organized and detail-oriented Back Office Professional to join our Financial Services team at Insight Global. This role is an excellent opportunity for individuals with a passion for maintaining accurate records and providing exceptional customer service.

Job Summary

The Back Office Professional will be responsible for maintaining collateral files and mortgage loan documents in support of our Wealth Management & Investment Services business line. This includes receiving and preparing incoming materials for input into inventory, verifying the quantity and condition of materials, and maintaining orderly and accurate records.

Key Responsibilities
  • Maintains collateral files and mortgage loan documents in a timely and accurate manner.
  • Receives and prepares incoming materials for input into inventory, including receiving and shipping files/packages between various locations.
  • Verifies the quantity and condition of materials and maintains accurate records.
  • Locates requested documents and files to meet deadlines and accommodates rushed and established Service Level Agreements (SLAs).
  • Performs manual movement of file folders of varying volumes while maintaining organization.
  • Maintains and completes inventories as needed, resolving discrepancies in a timely manner.
  • Researches file or document activity as needed.
  • Makes new labels for files and attaches to files or matches new file folders with labels to files.
  • Re-files all documents in a timely manner, including inserting loose documents into corresponding files already shelved.
  • Processes loan documents that are coming in or out for an acquisition or sale.
Requirements
  • High school diploma or equivalent.
  • One to two years of related experience.
Benefits

We offer a competitive salary of $17.00 per hour and a dynamic work environment that values diversity and inclusion. As an equal opportunity/affirmative action employer, we believe everyone matters and are committed to creating environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to our HR department.

To learn more about how we collect, keep, and process your private information, please review our Workforce Privacy Policy.



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