Sales Support Specialist
4 weeks ago
We are seeking a highly organized and detail-oriented Sales Support Representative to join our team in Duluth, GA. This role provides critical support to our Inside Sales team, ensuring seamless order processing and customer satisfaction.
Key Responsibilities- Provide timely and accurate order information to customers and internal stakeholders
- Process freight claims and collaborate with freight companies to resolve issues
- Submit corrected Bills of Lading to freight companies
- Communicate with other departments to resolve credit and shipping issues
- Create credit memos for pricing discrepancies
- Issue return goods authorization to customers and work with warehouse personnel to ensure restock and return closure
- Run open order and credit reports to update monthly projections
- Process rebate orders and Co-op dollars in Apprise
- Order catalogs, brochures, and literature to fulfill customer requests
- High School diploma or equivalent
- Functional Microsoft Office skills
- Data entry experience
- Customer service skills
- Familiarity with product catalogs and industry terminology
- Basic knowledge of Business Operation System
- 1+ year of related experience
WEG is a leading industrial electric motor manufacturer in the Americas and one of the largest manufacturers in the world. Our company operates in five main businesses: Motors, Energy, Automation, Coatings, and Transmission & Distribution. We offer a competitive compensation package and a pleasant work environment.
How to ApplyTo be considered for this position, please submit an updated resume and complete our application. Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role. We are an Equal Opportunity/Affirmative Action employer and welcome qualified applicants from diverse backgrounds.
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