Kitchen Team Lead

3 days ago


Brooklyn, New York, United States Mac Shack NY LLC Full time
Job Title: Restaurant Operations Manager

We are seeking an experienced Restaurant Operations Manager to join our team at Mac Shack NY LLC. This role requires a strong leader with restaurant experience to oversee the operational performance of our restaurant during their shift.

Responsibilities:
  • Train and manage employees and assign duties as needed
  • Lead team in providing exceptional customer service
  • Resolve customer complaints gracefully and with tact
  • Adhere to all health and safety rules and regulations
  • Provide sales and productivity reports to upper management
  • Maintain waste log
  • Streamline kitchen processes to maintain prompt service times
  • Maintain appropriate inventory levels, reorder and restock when necessary
  • Cover the shifts of absent employees

Salary: $60,000 - $80,000 per year, depending on experience

Requirements:
  • High school diploma/GED
  • Previous food service experience
  • Familiarity with Microsoft Office, restaurant management software, and POS software
  • Ability to remain calm and thrive under pressure
  • Excellent management and leadership skills
  • Strong communication and problem-solving skills

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