Restaurant Operations Manager

18 hours ago


Cincinnati, Ohio, United States City Barbeque, LLC Full time

**Overview of City Barbeque, LLC**

We are a BBQ restaurant chain dedicated to serving the best quality food and providing excellent customer service.

Estimated Salary: $60,000 - $80,000 per year based on experience.

Job Description:

Sales and Profits Management

The General Manager is responsible for driving sales growth and maximizing profits by controlling expenses and utilizing productivity tools.

  • Develop and execute local store marketing plans to build relationships with civic, business, school, and professional organizations.
  • Maximize profits by controlling expenses within established budget guidelines and utilizing productivity & efficiency tools for food and labor costs.
Operations and Quality Standards

The General Manager ensures the restaurant meets or exceeds City Barbeque operations, sanitation, and food quality standards.

  • Ensure all equipment and facilities are in compliance with Brand Standards and all government regulations.
  • Utilize Voice of Guest feedback to improve service execution by communicating and coaching team effectively.
  • Ensure all Voice of Guest callbacks and Corporate Feedback comments are resolved appropriately and closed out in system in a timely manner.
People Development

The General Manager is responsible for developing employees through corporate training programs, individual development plans, and assignments.

  • Conduct 1-on-1 meetings with management team on a regular basis.
  • Provide coaching and feedback on an ongoing basis.
  • Reinforce Core Values consistently.
Qualifications

To be successful in this role, you should have:

  • Bachelor's degree in related field or equivalent education and experience.
  • Ability to develop positive working relationships with all restaurant personnel.
  • Ability to speak clearly and listen attentively to guests and employees.


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