Restaurant Operations Manager
18 hours ago
**Overview of City Barbeque, LLC**
We are a BBQ restaurant chain dedicated to serving the best quality food and providing excellent customer service.
Estimated Salary: $60,000 - $80,000 per year based on experience.
Job Description:
Sales and Profits ManagementThe General Manager is responsible for driving sales growth and maximizing profits by controlling expenses and utilizing productivity tools.
- Develop and execute local store marketing plans to build relationships with civic, business, school, and professional organizations.
- Maximize profits by controlling expenses within established budget guidelines and utilizing productivity & efficiency tools for food and labor costs.
The General Manager ensures the restaurant meets or exceeds City Barbeque operations, sanitation, and food quality standards.
- Ensure all equipment and facilities are in compliance with Brand Standards and all government regulations.
- Utilize Voice of Guest feedback to improve service execution by communicating and coaching team effectively.
- Ensure all Voice of Guest callbacks and Corporate Feedback comments are resolved appropriately and closed out in system in a timely manner.
The General Manager is responsible for developing employees through corporate training programs, individual development plans, and assignments.
- Conduct 1-on-1 meetings with management team on a regular basis.
- Provide coaching and feedback on an ongoing basis.
- Reinforce Core Values consistently.
To be successful in this role, you should have:
- Bachelor's degree in related field or equivalent education and experience.
- Ability to develop positive working relationships with all restaurant personnel.
- Ability to speak clearly and listen attentively to guests and employees.
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