Clinical Float Pool Representative

4 weeks ago


Springfield, United States PeaceHealth Full time

At PeaceHealth, we are seeking a skilled Patient Access Representative - Clinical Float Pool to join our team. This Per Diem/Relief, Variable position offers a unique opportunity to work in a dynamic environment and make a meaningful impact on patient care.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced setting. As a Clinical Float Pool Representative, you will be responsible for coordinating activities between scheduling, insurance verification, and pre-certification. You will also act as a clinical liaison with physician practices, interacting with pre-visit services to ensure seamless patient care.

Key responsibilities of this role include:

  • Pre-registering and registering patients with accurate demographic and financial data
  • Collecting patient balances, co-payments, and other payment types
  • Verifying coverage and ensuring all insurance requirements are met
  • Responding to customer inquiries and managing daily appointment schedules
  • Transporting patients using escort or wheeled transport equipment

As a Medical Office Support Specialist, you will play a critical role in maintaining accurate and up-to-date patient records. You will also be responsible for chart creation, chart note copying, and discharging charts. If you are a detail-oriented and organized individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.

Requirements for this position include:

  • Minimum of 1 year of medical office or related customer service experience
  • Experience with Microsoft Office applications, including Word, Excel, and Outlook
  • Strong background in customer service, with the ability to manage conflict effectively and professionally

At PeaceHealth, we are committed to the overall wellbeing of our caregivers. We offer a range of benefits, including a 403b retirement plan, wellness benefits, and an expanded EAP and mental health program. If you are passionate about delivering exceptional patient care and are looking for a rewarding career opportunity, we invite you to apply for this position.



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