Faculty Housing Maintenance Assistant

4 weeks ago

Pasadena, California, United States California Institute of Technology Full time

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions.

We thrive on finding and cultivating talented people who are passionate about what they do. The California Institute of Technology is committed to providing a comprehensive and inclusive environment for our employees and students. As a Maintenance Support Specialist for Faculty Housing, you will play a vital role in ensuring the comfort and well-being of our faculty members and their families. Your primary responsibility will be to provide day-to-day maintenance and unit turnover services to Faculty Housing, including apartments, condominiums, and single-family homes. You will work closely with the Faculty Housing Office to ensure that all maintenance requests are addressed in a timely and professional manner. Your duties will include assisting with routine maintenance tasks, such as light cleaning and custodial duties, as well as providing a high level of customer service to tenants. You will also collaborate with various shops in the Facilities Department to achieve skilled trades work and meet turnover and check-in timelines. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

* Assist Operations Specialists with turnover and housekeeping services of recently vacated apartments, condos, and single-family homes
* Provide a high level of customer service to tenants and assist with daily questions
* Collaborate with various shops in the Facilities Department to achieve skilled trades work and meet turnover and check-in timelines
* Provide assistance with maintenance services in conjunction with rehabilitation, renovation, preventative maintenance, and respond to service/repair calls
* Respond immediately to emergency maintenance requests in buildings or other areas as requested

Requirements:

* 2 years of relevant experience
* Must possess, or have the ability to obtain by the date of hire, a valid California Driver's License, and maintain it throughout the course of employment
* Ability to multitask and prioritize in a busy, fast-paced, dynamic environment
* Must have basic computer skills and be able to perform basic tasks on iOS devices
* Must be highly organized, detail-oriented, and proactive
* Requires good problem-solving skills
* Awareness and sensitivity to special interest groups, faculty, and staff
* Must have patience and be able to deal with people under stressful circumstances
* Excellent written and oral communication skills
* Strong customer service skills
* Must be a team player and willing to work after hours as needed
* Must comprehend simple instructions and ask questions to clarify when needed
* Must understand basic math and measurements
* Ability to resolve routine problems in a thorough and timely manner either with a team of maintenance workers or unsupervised
* Must have skills in handiwork and be comfortable using power tools
* Must be able to lift up to 60 lbs. Must be able to use ladders, stand, walk, kneel, and crouch for extended periods of time

Benefits:

* Competitive compensation
* Health, dental, and vision insurance
* Retirement savings plans
* Generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.)
* Tuition reimbursement
* Onsite counseling
* Sick time

Equal Employment Opportunity:

Caltech is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.

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