Senior IT Product Support Specialist
3 weeks ago
Job Summary
Insight Global is seeking a highly skilled Senior IT Product Support Specialist to join our team. As a key member of our product development team, you will be responsible for developing and enhancing our Expert Search and AI Chatbot Agent solutions.
Key Responsibilities
- Collaborate with cross-functional teams to ensure effective execution of product roadmaps and facilitate team operations.
- Work closely with key stakeholders to drive the technical aspects of generative AI implementations.
- Lead the end-to-end product lifecycle, including roadmap planning, epic planning, and backlog refinement.
- Ensure all user stories and product epics are clear, detailed, and prioritized.
- Monitor and optimize cloud costs, particularly related to AI model hosting.
Requirements
- 3-5 years of experience as a Product Analyst, Product Manager, or a similar role in AI, software, or search engine technologies.
- Strong experience working in Agile development environments, with a focus on OKRs, iterative product development, and delivery.
- Knowledge of Data Analytics & Visualization, with experience using tools like Tableau or Power BI for dashboard creation and data analytics.
What We Offer
Insight Global is an equal opportunity employer and welcomes applications from diverse candidates. If you need assistance or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
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