Creative Team Member

5 days ago


Charlotte, North Carolina, United States Michaels Full time
Company Overview:
Michaels is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. We prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members.

About the Job:
As a PT Seasonal Service Team Member, you will deliver excellent customer service, help customers shop, and ensure they receive a fast and friendly checkout experience. You will also be responsible for completing truck unloading and merchandise duties throughout the store.

Key Responsibilities:
- Help customers locate products and provide solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Requirements:
- Retail and/or customer service experience preferred
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching

Estimated Salary: $12-$15 per hour

Benefits:
We offer health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Equal Opportunity Employer:
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, please contact Customer Care at 1-800-642-4235.

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