Service Manager

4 weeks ago


Long Beach, California, United States Sunbelt Rentals Full time
Service Manager

Sunbelt Rentals is seeking a highly skilled Service Manager to oversee the maintenance and repair of company-owned and customer equipment. As a key member of our team, you will be responsible for ensuring the efficient operation of our fleet and providing exceptional customer service.

Key Responsibilities:
  • Manage the repair and maintenance of company-owned and customer equipment
  • Develop and implement work schedules to meet customer needs and ensure equipment availability
  • Order parts and maintain adequate supplies
  • Provide training and assistance to staff mechanics
  • Collaborate with equipment vendors to stay up-to-date on maintenance requirements and capabilities
  • Evaluate equipment after repairs, maintenance, or safety checks
  • Document equipment status before and after rental
  • Handle customer complaints regarding equipment condition or operation
  • Promote safety awareness and perform quality control checks
  • Update and maintain equipment service records
  • Create, update, close, and bill work orders
  • File warranty claims in a timely fashion
  • Commission new equipment
  • Order parts, return parts, and perform parts inventory
  • Dispose of solid and hazardous material waste
  • Prepare and submit reports, including equipment due for service, fleet status, and equipment service records
Requirements:
  • Valid driver's license
  • Extensive experience in equipment repair and maintenance
  • Knowledge of work planning and scheduling, as well as supervisory activities
  • Strong understanding of equipment capabilities and safety requirements
  • Clear perspective on maintenance and repair issues in the industry
  • Planning and management experience
  • Computer literacy
  • Reporting experience
  • Inventory management experience

Sunbelt Rentals offers a competitive salary range of $54,000.00 - $92,114.85, as well as a comprehensive benefits package, including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions. We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, please submit your application.


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