User Researcher
7 days ago
At blueStone Staffing Solutions, we're seeking a skilled User Researcher to contribute to our mission to combat the homelessness crisis in Southern California.
About the Role
- Leading User Research: Design and conduct research studies to understand the needs of individuals experiencing homelessness.
- Engaging Stakeholders: Collaborate with community partners, government agencies, and affected populations to gather diverse perspectives.
- Conducting Qualitative & Quantitative Research: Use both qualitative and quantitative data to inform strategies to address homelessness.
- Developing Insights: Translate user research into actionable insights to guide program development and service improvements.
- Facilitating Workshops: Plan and lead co-creation and design-thinking workshops with stakeholders to develop community-driven solutions.
- Improving Continuously: Recommend changes to existing programs based on research findings.
- Reporting and Communicating: Develop comprehensive research reports and present findings to leadership and stakeholders.
Requirements
- Nonprofit Experience: At least 3 years of experience working in or with nonprofit organizations, particularly those addressing homelessness.
- Homelessness Expertise: In-depth knowledge of the homelessness crisis in Southern California.
- User Research Expertise: A strong background in conducting user research, especially with underserved or vulnerable populations.
- Facilitation Skills: Proven experience in conducting facilitated sessions, focus groups, and community workshops.
- Communication & Collaboration: Excellent written and verbal communication skills, with the ability to present research findings clearly and work with diverse teams.
- Analytical Skills: The ability to synthesize complex information and derive actionable insights.
- Empathy and Cultural Competence: A deep understanding of the challenges faced by individuals experiencing homelessness.
Preferred Qualifications
- Public Policy or Social Work Experience: A background in public policy, urban planning, or social work, particularly related to housing and homelessness.
- Government and Community Partnership Experience: Experience working with local government agencies and community organizations.
- Design Thinking: Familiarity with design thinking principles and human-centered design methodologies.
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