Customer Service Representative with Automotive Expertise
15 hours ago
Hendrick Acura is seeking a highly skilled and experienced Customer Service Representative to join our team in Charlotte, North Carolina.
The ideal candidate will possess strong communication and interpersonal skills, with a passion for delivering exceptional customer experiences. As a key member of our service team, you will work closely with customers and technicians to identify required maintenance, advise on necessary services, and offer additional repairs and recommendations.
Responsibilities:
- Provide top-notch customer service, ensuring complete satisfaction with every interaction.
- Work collaboratively with customers and technicians to diagnose vehicle issues and recommend solutions.
- Communicate effectively with customers regarding estimated costs, timelines, and repair options.
- Maintain accurate records of customer interactions, including sales, services, and repairs.
- Promote Hendrick's commitment to customer satisfaction and loyalty through exceptional service delivery.
- Develop strong relationships with customers, building trust and confidence in our service team.
- Participate in ongoing training and development to enhance technical knowledge and stay up-to-date on industry best practices.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- 3-5 years of experience in automotive sales, service, or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Able to work in a fast-paced environment and meet deadlines.
- Valid driver's license and ability to operate company vehicles.
Benefits:
- Competitive salary: $65,000 - $85,000 per year.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional growth and advancement within the company.
About Us:
Hendrick Acura is part of the Hendrick Automotive Group, a leading provider of luxury automotive experiences. We are committed to delivering exceptional customer service, quality products, and a positive work environment. If you are passionate about providing outstanding customer experiences and joining a dynamic team, we encourage you to apply.
-
Charlotte, North Carolina, United States Sonic Automotive, Inc. Full timeJob OverviewSonic Automotive, Inc. is seeking a skilled and motivated Automotive Service Business Development Representative to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with customers to drive sales growth and customer satisfaction.We offer a competitive salary of $15 per hour,...
-
Customer Service Representative
6 days ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeJob Description:In this role, you will be the face of Hendrick Automotive Group, providing exceptional customer service to guests and supporting the sales team. Your primary focus will be on ensuring a warm and welcoming environment for our customers.Main Responsibilities:You will perform opening and closing procedures, including preparing the showroom and...
-
Automotive Service Consultant
6 days ago
Charlotte, North Carolina, United States Sonic Automotive Full timeWe are seeking an experienced Automotive Service Consultant to join our team at Sonic Automotive. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that every vehicle that comes through our doors is repaired to the highest standards.Job OverviewThe ideal candidate will have a strong...
-
Customer Service Representative
6 days ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeJob Title: Customer Service Representative Our team is seeking a highly organized and detail-oriented Customer Service Representative to join our Charlotte Consolidated Accounting Office. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong focus on customer satisfaction. About the...
-
Senior Automotive Service Technician
1 week ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeHendrick Automotive Group is seeking a highly skilled Senior Automotive Service Technician to join our team. As a Senior Automotive Service Technician, you will play a critical role in ensuring the highest level of customer satisfaction and quality service for our clients.Job Summary:We are looking for an experienced and knowledgeable Automotive Service...
-
Automotive Service Technician
6 days ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeJob Title: Automotive Service TechnicianAbout the Role:We are seeking a skilled and detail-oriented Automotive Service Technician to join our team at Hendrick BMW CPO in Charlotte, North Carolina. As an Automotive Service Technician, you will be responsible for performing vehicle repairs, maintenance, and diagnostics to ensure exceptional customer...
-
Automotive Guest Services Coordinator
6 days ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeJob SummaryWe are seeking an experienced Automotive Guest Services Coordinator to join our team at Hendrick Automotive Group. This is a fantastic opportunity for a customer-focused individual to provide exceptional support and ensure a positive experience for our guests.
-
Automotive Financial Operations Assistant
1 week ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeJob Summary:As an Automotive Financial Operations Assistant at Hendrick Automotive Group, you will play a vital role in supporting the financial operations of our dealerships. This is an excellent opportunity for students to gain hands-on experience and develop valuable skills in financial analysis, data entry, and customer service. About Hendrick Automotive...
-
Automotive Service Technician Specialist
1 week ago
Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full timeAbout the RoleWe are seeking a skilled and detail-oriented Automotive Fluid Services Technician to join our team at SpeeDee - A Plus Automotive. In this role, you will be responsible for providing exceptional service to our customers while ensuring their vehicles are maintained to the highest standards.Job ResponsibilitiesFluid Services: Perform oil changes,...
-
Customer Service Representative
1 month ago
Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and maintaining a clean and organized store...
-
Automotive Repair Specialist
1 week ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeJob SummaryWe are seeking a skilled Automotive Technician to join our team at Hendrick Acura. As an Automotive Repair Specialist, you will be responsible for identifying necessary vehicle repairs and performing the required work with efficiency and quality.The ideal candidate will have thorough knowledge of automotive parts and systems, as well as...
-
Automotive Operations Specialist
2 weeks ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeAbout Hendrick Automotive GroupHendrick Automotive Group is a leading automotive retailer with a strong commitment to customer satisfaction and employee development.Job SummaryWe are seeking an Automotive Service Valet to join our team! As an Automotive Service Valet, you will be responsible for moving cars, delivering cars to customers, and maintaining a...
-
Automotive Service Center Associate
6 days ago
Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full timeJob OverviewWe are seeking a skilled Automotive Service Center Associate to join our team at SpeeDee - A Plus Automotive.
-
High-Performance Automotive Technician
1 week ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeJob SummaryA highly skilled Automotive Technician is needed to join our team at Hendrick Automotive Group. This role requires a strong understanding of automotive systems and the ability to perform complex repairs and maintenance tasks.About the RoleThis position involves examining customer vehicles, identifying necessary repairs and maintenance, and...
-
Customer Service Delivery Representative
6 days ago
Charlotte, North Carolina, United States Automatic Leasing Service Full timeJob OverviewWe are seeking dependable delivery drivers to join our team at Automatic Leasing Service.CompensationThe successful candidate will be paid a competitive hourly rate of $20.00, with opportunities for quarterly bonuses and retention bonuses up to $1,000.Job ResponsibilitiesAs a customer service delivery representative, you will be responsible for...
-
Automotive Finance Consultant
6 days ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeJob Description:We are seeking a skilled Automotive Finance Producer to join our team at Hendrick Automotive Group. The successful candidate will be responsible for coordinating the sale of finance and insurance programs to customers, working with lenders and financial institutions to provide financial services.About the Job:Sell financing and insurance to...
-
Senior Automotive Technician Specialist
16 hours ago
Charlotte, North Carolina, United States Hendrick Automotive Group Full timeAbout the RoleWe are seeking an experienced Senior Automotive Technician Specialist to join our team at Hendrick BMW. This is a rewarding opportunity to work with a reputable organization and contribute to delivering exceptional customer experiences.Job SummaryThe successful candidate will be responsible for performing vehicle repairs and maintenance,...
-
Cashier - Customer Service Representative
1 month ago
Charlotte, North Carolina, United States Woodie's Auto Service & Repair Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier - Customer Service Representative. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will be responsible for providing exceptional customer service and handling cash transactions with precision and accuracy.Job...
-
Automotive Sales Professional
2 weeks ago
Charlotte, North Carolina, United States Sonic Automotive Full timeAt Sonic Automotive, we are committed to providing an exceptional customer experience.Role OverviewWe are seeking a highly motivated and results-driven Automotive Sales Professional to join our team. As a key member of our sales team, you will be responsible for selling vehicles and meeting dealership standards.Compensation and BenefitsThe estimated annual...
-
Automotive Repair Specialist
6 days ago
Charlotte, North Carolina, United States EchoPark Automotive Full timeEchoPark Automotive is a rapidly growing business within the automotive industry, built on a foundation of integrity and employee development. We strive to provide exceptional service to our guests while fostering a collaborative environment for our technicians.As an Automotive Repair Specialist at EchoPark Automotive in Charlotte, NC, you will have the...