Front Desk Representative

1 week ago


San Francisco California, United States Courtyard S Francisco Union Sq Full time
Job Summary

Courtyard by Marriott San Francisco Union Square is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless check-in and check-out experience.

Key Responsibilities
  • Register guests and process check-ins and check-outs in a friendly and efficient manner
  • Provide accurate and timely information to guests regarding hotel services, facilities, and hours of operation
  • Handle guest inquiries and resolve issues in a professional and courteous manner
  • Operate the front desk computer system and maintain accurate records
  • Perform other duties as assigned, including assisting with room assignments and handling guest requests
Requirements
  • High school diploma or equivalent required; college coursework in a related field preferred
  • Previous experience in a hotel or related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic arithmetic skills and ability to handle cash and operate a point-of-sale system
What We Offer

Courtyard by Marriott San Francisco Union Square offers a competitive salary and benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer opportunities for professional growth and development.



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