Retail Operations Manager

7 days ago


Rosedale, Maryland, United States GOODWILL IND OF THE CHESAPEAKE INC Full time

Goodwill of Chesapeake is seeking a skilled Retail Operations Manager to join our team. This role offers the opportunity to advance your career in retail management while making a positive impact in our community.

Job Summary

The Assistant Store Manager I provides direct support to the manager of a Band 1 store in overall store operations, aiming to achieve sales goals while delivering exceptional customer service. In the absence of a Store Manager, this role is responsible for managing the retail store location.

Key Responsibilities
  • Supports the Store Manager in all store operations and employee supervision.
  • Serves as a lead greeter, setting the standard for excellent customer service.
  • Assists in training, supervising, disciplining, and scheduling staff and volunteers.
  • Contributes to achieving budgeted sales goals by mitigating expenses.
  • Achieves production goals.
  • Investigates accidents and injuries effectively.
  • Maintains a clean and safe environment.
  • Reports security or theft problems.
  • Assists customers with selections and purchases.
  • Evinces merchandise colorization and categorization of store inventory.
Requirements
  • High School diploma or equivalent required.
  • 1 year prior supervisory experience in a retail or related environment required.
  • Valid driver's license and insurance are necessary.
Benefits

As a Retail Operations Manager at Goodwill of Chesapeake, you will enjoy:

  • Medical, dental, and vision insurance.
  • Voluntary life and short-term disability insurance.
  • Employer-paid life and long-term disability insurance.
  • Tuition reimbursement up to 75% of tuition costs and 100% of fees.
  • 401(k) and 403(b) annual employer contribution.
  • Gym membership reimbursement.
  • Employee Assistance Program (EAP).
  • Credit Union membership.
  • Store discount.
About Us

At Goodwill of Chesapeake, we empower individuals in our community through education, employment, and economic opportunities. We're committed to providing a supportive work environment and promoting personal and professional growth.



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