Retail Operations Manager
7 days ago
Goodwill of Chesapeake is seeking a skilled Retail Operations Manager to join our team. This role offers the opportunity to advance your career in retail management while making a positive impact in our community.
Job SummaryThe Assistant Store Manager I provides direct support to the manager of a Band 1 store in overall store operations, aiming to achieve sales goals while delivering exceptional customer service. In the absence of a Store Manager, this role is responsible for managing the retail store location.
Key Responsibilities- Supports the Store Manager in all store operations and employee supervision.
- Serves as a lead greeter, setting the standard for excellent customer service.
- Assists in training, supervising, disciplining, and scheduling staff and volunteers.
- Contributes to achieving budgeted sales goals by mitigating expenses.
- Achieves production goals.
- Investigates accidents and injuries effectively.
- Maintains a clean and safe environment.
- Reports security or theft problems.
- Assists customers with selections and purchases.
- Evinces merchandise colorization and categorization of store inventory.
- High School diploma or equivalent required.
- 1 year prior supervisory experience in a retail or related environment required.
- Valid driver's license and insurance are necessary.
As a Retail Operations Manager at Goodwill of Chesapeake, you will enjoy:
- Medical, dental, and vision insurance.
- Voluntary life and short-term disability insurance.
- Employer-paid life and long-term disability insurance.
- Tuition reimbursement up to 75% of tuition costs and 100% of fees.
- 401(k) and 403(b) annual employer contribution.
- Gym membership reimbursement.
- Employee Assistance Program (EAP).
- Credit Union membership.
- Store discount.
At Goodwill of Chesapeake, we empower individuals in our community through education, employment, and economic opportunities. We're committed to providing a supportive work environment and promoting personal and professional growth.
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