Quality Assurance and Compliance Director

5 days ago


Los Angeles, California, United States Crystal Stairs Full time
Company Overview
Crystal Stairs, Inc. is a leading provider of child care services, research, and advocacy in the Los Angeles area. We are committed to building a diverse and inclusive workforce that reflects our community's values.

Job Summary
We are seeking an experienced Quality Assurance and Compliance Director to join our team. As a key member of our leadership, you will be responsible for ensuring ongoing program contracts and grant compliance. This role requires a deep understanding of County, State, and Federal regulations as well as excellent analytical and communication skills.

About the Role
The Quality Assurance Coordinator will work under the direction of the Compliance Manager to enhance compliance monitoring tools and procedures. You will identify risks, recommend improvements, and lead teams in analyzing and identifying risks, issues, and controls. Additionally, you will be responsible for recruiting, training, and hiring staff, handling personnel issues, and establishing performance goals and objectives.

Key Responsibilities
- Maintain ongoing monitoring of County, State, and Federal regulations required by contracts
- Develop and maintain compliance monitoring work tools and procedures for programs
- Ensure delivery of accurate and timely monthly and quarterly file review findings
- Monitor department work to develop efficient procedures while maintaining high accuracy
- Implement new procedures and file review features to enhance workflow
- Lead team in analyzing and identifying risks, issues, and controls
- Recruit, train, and hire staff, handle personnel issues, and establish performance goals

Requirements and Qualifications
- B.A. or B.S. degree in Business Management, Education, Public Administration, Child Development, Accounting, or Finance
- Five or more years of experience in internal audit, compliance, regulatory, or government grant monitoring
- Three or more years of management and supervisory experience
- Excellent analytical and communication skills
- Experience with Microsoft Office and relational database structures

Benefits
- Medical, dental, and vision coverage (95% employer-covered)
- 401k matching options
- Flex spending and pre-paid legal services
- Paid holidays, sick time, and vacation time
- Opportunity for growth and development
- Access to robust learning management system with continuing education units

What We Offer
Crystal Stairs, Inc. provides equal opportunity in all employment practices to qualified applicants and employees without regard to race, color, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth, and related medical conditions, or any other legally protected status.

Additional Requirements
Must be fully vaccinated against COVID-19.

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