Director, Cash Services Operations
3 weeks ago
Job Summary:
This position plays a critical role in managing Cash Operations while contributing to the development and implementation of strategies to achieve Department and System high-priority objectives. The successful candidate will be responsible for overseeing all units within the operation, ensuring adherence to custody controls, Cash policies, Bank, and department policies and procedures. This role will also provide leadership to operations management to ensure the Bank meets all cost, productivity, and quality targets through analysis and collaboration.
Key Responsibilities:
• Leads multiple functional units by providing oversight to day-to-day operations and ensuring adherence to custody controls, Treasury policies, Bank, and department policies and procedures.
• Establishes and maintains high-quality procedures to ensure they continue to meet our requirements and other business drivers.
• Provides leadership to operations management to ensure we are meeting all cost, productivity, and quality targets through analysis and collaboration. Participates in budget reviews and decisions. Drives innovation while managing risk.
• Assumes a leadership role in the Cash business by providing project leadership and support for local and System initiatives. This entails leading cross-functional meetings, providing contextual leadership, and maintaining regular contact with key stakeholders, such as FedCash Services, FedCash Technical Services, the Board, and key customers.
• Hires, trains, coaches, and develops a high-performing work team. Develops business objectives and development plans that align with Bank and System objectives. Conducts performance reviews and communicates salary actions. Ensures meaningful reviews are timely administered across the operation. Provides ongoing coaching and development. Creates an inclusive environment.
Requirements:
This position requires a degree in business or a related discipline, and a minimum of 10-15 years of related experience. The successful candidate will have advanced knowledge of the principles and practices within operations management, strong knowledge of project management methods and risk analysis, and demonstrated ability to think strategically to develop and achieve long-term objectives. The ideal candidate will also have well-developed facilitative leadership abilities, strong relationship-building skills, and customer focus to establish and manage relationships with all stakeholders. Additionally, the candidate will have demonstrated ability to lead and direct teams to achieve common goals, motivate and manage staff and team efforts to perform at the highest level, and excellent written and verbal communication skills. The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to providing equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.
What We Offer:
The Federal Reserve Bank of Boston offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off. We also offer opportunities for professional growth and development, including training and education programs, mentorship, and career advancement opportunities. The Bank is committed to creating a work environment that is inclusive, diverse, and respectful of all employees. We believe that diversity and inclusion are critical to our success as an organization, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. If you are a motivated and experienced professional looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.
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