Customer Service Representative

7 days ago


Saint Paul Park, Minnesota, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to ensure customer satisfaction.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Assist customers in person and over the phone, answering product questions and making recommendations
  • Build strong relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and efficiently, following company policies and procedures
  • Meet or exceed sales goals, while maintaining a high level of customer satisfaction
  • Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers
  • Maintain a clean and organized store environment, ensuring a positive shopping experience for customers
Requirements
  • High school diploma or equivalent required
  • Previous customer service or retail experience preferred
  • Ability to work a variety of shifts, including evenings and weekends
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds, frequently and up to 70 pounds occasionally
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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