Customer Service Leadership Role

7 days ago


Huntsville, Alabama, United States Piedmont Airlines Full time

We are seeking a motivated and reliable leader to join our team as a Customer Service Supervisor. This role is responsible for managing the operational activities of the department in accordance with established policies and procedures.

Job Description

The successful candidate will have excellent organizational skills, the ability to multitask, and the ability to work well with all levels of management and support staff. This position reports to the General Manager.

  • Coach and provide career development to the team
  • Correct non-compliant behavior and impose disciplinary action as required
  • Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
  • Manage the operational activities of the department in accordance with established policies and procedures
  • Manage a staff of team members with varied duties
  • Administrative duties, including daily/weekly/monthly reports
  • Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
  • Supervise, direct, and monitor personnel in the completion of their duties; adjust as necessary to ensure on-time performance and quality customer service
  • Drive motorized equipment
  • Provide support when employee absence affects the operation
Required Skills and Qualifications

The ideal candidate will possess:

  • Excellent organizational skills and ability to multi-task
  • Ability to work independently, set and meet own deadlines
  • Ability to work well with all levels of management and support staff
  • Able to defuse conflicts among team members
  • Familiarity with Microsoft Office Suite
  • Prior experience with internal controls processes for accountable items
  • Ability to work a flexible schedule
Benefits

This role offers a competitive salary range of $18.00 - 20.00 hourly, based on location and experience. Additionally, benefits include paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.



  • Huntsville, Alabama, United States Aarons Full time

    At Aarons, we're committed to providing an exceptional customer service experience in our stores. As a Sales Manager, you'll play a crucial role in driving growth and success.Estimated Salary: $13.25 - $15.00 per hour, with incentive pay based on performance.About the Role:Generate leads and close agreements to drive sales growth.Process renewal payments and...


  • Huntsville, Alabama, United States Tacala Companies Full time

    As a Customer Service Representative at Tacala Companies, you have the opportunity to make a positive impact on our customers' lives by providing exceptional service and support.The estimated salary for this role is $14 per hour. If hired, you will be working as an independent contractor with one of our franchisees, who sets their own wage and benefit...


  • Huntsville, Alabama, United States RaceTrac Full time

    We're looking for a Customer Service Representative to join our team at RaceTrac. In this role, you'll be responsible for delivering exceptional customer service, responding to customer inquiries, and resolving any issues that may arise. If you're a people person with a passion for delivering outstanding service, we'd love to hear from...


  • Huntsville, Alabama, United States The Orthopaedic Center Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Liaison to join our team at The Orthopaedic Center. In this role, you will be responsible for providing exceptional customer service to patients and callers, answering a high volume of incoming phone calls in a timely manner, and directing calls appropriately by transferring or...


  • Huntsville, Alabama, United States beBee Professionals Full time $30,000 - $45,000

    In the field of customer service, beBee Professionals seeks a dedicated and results-driven Frontline Support Specialist to join our team in the United States. In this role, you will provide top-notch support to our customers by addressing their inquiries, resolving issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer inquiries via...


  • Huntsville, Alabama, United States Edwards Oil Company Inc Full time

    Job Title: Customer Service RepresentativeAbout the RoleWe are seeking a Customer Service Representative to join our team at Quik Mart. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities* Greet customers...


  • Huntsville, Alabama, United States Michael's Inc Full time

    At Michaels Inc., we're looking for a Customer Service Representative to join our team. As a key member of our store staff, you'll be responsible for providing exceptional customer service and ensuring that every customer has a positive shopping experience.We estimate the salary for this role to be around $12-$15 per hour, based on industry standards and...


  • Huntsville, Alabama, United States Mr Appliance Full time

    We at Mr. Appliance are seeking skilled professionals to fill a key role in our team. As an international appliance repair franchise network, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and opportunities for...


  • Huntsville, Alabama, United States The Judge Group Full time

    Lead a team of mechanical design and analysis engineers in the development of solid rocket motors at The Judge Group. We are seeking a seasoned Mechanical Engineer Manager to oversee the technical leadership and people management responsibilities of our Rocket Motor Systems organization.About the RoleThe ideal candidate has direct, hands-on experience with...


  • Huntsville, Alabama, United States Korn Ferry Full time

    Korn Ferry is partnering with a leading organization to launch an Operations Leadership Rotation Program. This 2-year program aims to develop high-performing individual contributors into exceptional leaders.Selected candidates will undergo hands-on, meaningful assignments that will stretch their knowledge, capabilities, and ARBOS engagement. The program...


  • Huntsville, Alabama, United States Circle K Full time

    As a Customer Service Associate at Circle K, you will be the face of our company, providing excellent customer service and creating a welcoming atmosphere for all customers. This role requires strong communication skills, as you will be interacting with customers daily, answering their queries, and resolving any issues that may arise.Key...

  • Service Champion

    1 month ago


    Huntsville, Alabama, United States Tacala Companies Full time

    Tacala Companies is hiring talented Service Champions!As a Service Champion, you will be responsible for providing friendly, accurate service to customers, fellow team members, and leaders. You will work in the restaurant drive-thru, take and ring up customer orders, and handle multiple payment methods.Key Responsibilities:Providing exceptional customer...


  • Huntsville, Alabama, United States Stars and Strikes Full time

    About the RoleWe are seeking a charismatic and energetic individual to join our team as a Customer Service Ambassador at Stars and Strikes Family Entertainment Center.


  • Huntsville, Alabama, United States Chick-fil-A South Memorial Parkway Full time

    Job DescriptionAbout the JobWe are seeking dedicated team members to assist in various roles within our Chick-fil-A South Memorial Parkway restaurant. This includes preparing food, taking orders, serving customers, and maintaining a clean work environment.Responsibilities:Greet customers with a friendly and welcoming attitude.Take customer orders accurately...


  • Huntsville, Alabama, United States Aarons Full time

    Unlock Your Sales PotentialHiring Range $12.25 to $14.00 per hour:This role offers an exciting opportunity to grow your sales skills and succeed in a dynamic retail environment.About the JobWe are seeking positive and energetic individuals who can engage directly with customers, understand their needs, and provide exceptional service.As a Sales Floor...


  • Huntsville, Alabama, United States HOBBY LOBBY Full time

    About UsHobby Lobby Stores, Inc. is a dynamic and fast-paced retail environment where we offer exciting career opportunities for bright and talented individuals.Job OverviewThis part-time position involves working in a stimulating team-oriented culture where dedication and achievement are rewarded. You will be part of a department that offers a wide range of...


  • Huntsville, Alabama, United States TSDM Ventures Inc Full time

    About Cicis Pizza">Cicis Pizza is a fast-paced, family-oriented, fun, and friendly environment. We are always eager to please our guests by serving a hot fresh and full buffet in a clean environment with fun state-of-the-art video games.">Our Team Members Are Key To Our Success">We welcome individuals with restaurant experience and those without to apply....


  • Huntsville, Alabama, United States H&R Block Full time

    Excel as a Team Leader at H&R Block, where you'll cultivate a dynamic team of tax professionals and drive exceptional client experiences.About UsH&R Block is a leader in the financial services industry, dedicated to empowering individuals and families through expert tax guidance and innovative solutions. We're passionate about fostering a culture that values...


  • Huntsville, Alabama, United States Alabama Full time

    About Our CompanyTupelo Honey is a hospitality company that values its team members and provides opportunities for growth and development. We are seeking a skilled Customer Service Ambassador to join our team.Estimated Salary Range: $18,000 - $22,000 per yearAbout the RoleWe are looking for a friendly and welcoming individual to join our team as a Customer...


  • Huntsville, Alabama, United States Stars & Strikes Full time

    At Stars & Strikes, we're looking for exceptional individuals to join our team as Customer Service Hosts. As a key member of our staff, you'll be responsible for creating a fun and memorable experience for our guests.About UsWe're a dynamic entertainment center offering a unique blend of bowling, arcade games, and dining options. Our goal is to provide an...