Loss Prevention Specialist
4 weeks ago
WinCo Foods is a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families.
Job SummaryThe Loss Prevention Agent will be responsible for the detection, apprehension, and processing of shoplifters. This role will also assist store management in maintaining a safe environment for customers, vendors, and employees.
Key Responsibilities- Detect and apprehend shoplifters in accordance with company policies and local laws.
- Contribute to the safe resolution of concerning situations within the store.
- Prepare and submit reports involving investigations and Loss Prevention matters.
- Research and archive general liability incidents via CCTV.
- Participate in internal company investigations.
- Testify at legal and court proceedings on behalf of the company.
- Work with local, state, and government agencies regarding company matters.
- Participate in maintenance of loss prevention and safety programs.
- Conduct loss prevention audits.
- Detect, investigate, and report hazardous workplace incidents and issues.
- Provide store support by promoting loss prevention and safety awareness.
- Provide LP training to store staff.
- Maintain loss prevention office and equipment to established standards.
- Identify and troubleshoot issues with CCTV equipment.
- High School Diploma or equivalent.
- Recognizing the required criteria to determine what constitutes shoplifting.
- Demonstrating good judgment when responding to difficult situations or individuals.
- Providing excellent verbal, written, and interpersonal communications skills in a work setting.
- Documenting work and customer service activities.
- Applying strong analytical and problem-solving abilities.
- Prioritizing and executing tasks in a high-pressure environment.
- Demonstrating initiative and self-direction.
- Working effectively in a team-oriented environment.
- Must be at least 18 years old.
- Competitive hourly rate: $18.32 - $19.55.
WinCo Foods is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment where all employees are valued and respected.
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