Medical Assistant Coordinator

4 weeks ago


Anaheim, California, United States Illumination Foundation Full time
Job Summary

The Medical Coordination Assistant will play a vital role in providing care to patients at Illumination Foundation's recuperative care centers, emergency shelters, and housing services. This position requires strong communication and organizational skills to ensure seamless care coordination.

Key Responsibilities
  • Perform initial intakes to ensure proper client discharge from hospital with all necessary needs for continued care and document findings.
  • Conduct morning, afternoon, and evening checks for assigned clients to observe wellbeing and ensure no change in medical conditions since hospital discharge.
  • Link clients to medical services when necessary, including insurance, PCP, specialists, and referrals.
  • Coordinate home health visits and follow-up MD appointments.
  • Promote health literacy by providing patient education on illnesses, medications, preventative measures, treatment management, and overall general health under the supervision of the Medical Coordinator.
  • Exit clients by providing an Exit Report with current medications, future MD appointments, insurance information, and other applicable medical information.
  • Arrange transportation for clients to and from medical appointments as needed to advocate for client needs.
  • Report emergency situations to Supervisor/Manager and document incidents, seeking proper care and initiating medical response systems when necessary.
  • Support client recuperation by providing necessary items and space for rehabilitation and maintaining facility upkeep.
Administrative/Record Keeping
  • Enter client information and case notes into KIPU and other documentation systems.
  • Complete and update Medication, Vitals, and/or Diabetic logs.
  • Perform administrative tasks such as answering phones and filing paperwork.
  • Maintain proper inventory of medical supplies and medications.
Compliance/Safety
  • Maintain confidentiality in accordance with HIPAA guidelines and DHS standards.
  • Provide clients with proper compliance forms upon admission to maintain client compliance with program rules.
  • Provide care utilizing infection control measures that protect both staff and clients according to OSHA standards.
  • Conduct medication reconciliation and ensure proper disposal and pickup of bio-medical/pharmaceutical waste.
  • Maintain a safe work environment by ensuring the cleanliness of the med room, wound care room, and med storage room.
  • Ensure medical equipment remains in operating conditions.
Requirements
  • Associate's degree in a medical field.
  • 2+ years of working in the healthcare field.
  • Strong verbal and written skills.
  • Superior customer service skills.
  • High level of professionalism.
Benefits
  • Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan.
  • Dental and Vision Insurance.
  • Life, AD&D, and LTD Insurance funded 100% by Illumination Foundation.
  • Employee Assistance Program.
  • Professional Development Reimbursement.
  • 401K with Company Matching.
  • 10 days vacation PTO/year.
  • 6 days sick PTO/year.
  • 10 days holiday PTO/year.
  • Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.


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