Lead Team Member

4 weeks ago


Fayetteville, Georgia, United States pOpshelf Full time
Customer Experience Specialist

At pOpshelf, we're committed to delivering an exceptional customer experience. As a Lead Team Member, you'll play a key role in maintaining a clean, well-organized store environment that delights our customers and employees. Your responsibilities will include:

  • Providing superior customer service to exceed customer expectations
  • Modeling product knowledge and selling techniques to enhance the customer experience
  • Maintaining a safe, clean, and well-organized store environment
  • Assisting in merchandising the store to create an appealing customer experience
  • Rotating product to create eye-catching displays and drive sales

You'll also be responsible for:

  • Completing daily and weekly cleaning responsibilities to provide a superior customer shopping experience
  • Maintaining store condense and reset standards to provide a clutter-free customer shopping experience
  • Following company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
  • Operating cash registers and scanners to itemize and total customer purchases
  • Assisting customers with merchandise and providing exceptional customer service

As a Lead Team Member, you'll have the opportunity to develop your skills and knowledge in customer service, sales, and store operations. If you're passionate about delivering exceptional customer experiences and working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.


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