Technical Support Specialist

7 days ago


Fremont, California, United States Avidex Industries LLC Full time
About the Position

Avidex Industries LLC is seeking a highly skilled and experienced Technical Support Specialist to join its dynamic team. The successful candidate will be responsible for delivering top-notch technical support to both local and remote staff, ensuring smooth operations across the company.

Key Responsibilities
  • Provide prompt and effective support to end-users, ensuring customer satisfaction and compliance with Service Level Agreements (SLAs).
  • Troubleshoot and resolve hardware, software, and connectivity issues for mobile devices, laptops, desktops, printers, phones, and Wi-Fi LAN connections.
  • Set up new equipment, perform minor repairs, and manage device configurations.
Requirements
  • A Minimum of 1-3 years of hands-on IT/Help Desk experience.
  • Proficient in Microsoft Desktop Platforms (Windows OS, troubleshooting).
  • Basic networking knowledge: DNS, DHCP, IP addressing, VPN, network protocols.
  • Active Directory, DNS, DHCP, Wi-Fi, Firewalls, and IP Telephony expertise.
  • Experience with Microsoft Office 365: Outlook, Excel, SharePoint.
  • Familiarity with VPN setup and remote access technologies.
  • Understanding of macOS (bonus for multi-platform environments).
  • Experience in a Managed Services Provider (MSP) environment (preferred).
  • Experience with anti-virus solutions like Sophos, Trellix, CrowdStrike.
  • Experience monitoring and maintaining desktops, applying patches, and ensuring systems are up to date.
  • VPN configuration and remote access support expertise.
  • Strong documentation skills for troubleshooting steps, system changes, and project tracking.
  • Proficiency with Office 365, Outlook, and Excel.
  • Multitask effectively in a fast-paced environment.
  • Strong problem-solving and troubleshooting skills.
  • Clear communication with both technical and non-technical users.
What We Offer
  • An estimated annual salary of $70,000-$90,000 depending on location and experience.
  • Competitive benefits package including health, dental, and vision insurance.
  • 401(k) retirement plan with employer match.
  • 120 hours of paid time off (PTO), 10 paid holidays, and 8 hours for volunteer work.
  • Opportunities for professional growth and development.
  • A collaborative and innovative work environment.


  • Fremont, California, United States Zerova Technologies USA LLC Full time

    Job OverviewZerova Technologies USA LLC is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in electrical engineering and experience with electric vehicle charging systems.Responsibilities:Provide technical support to field engineers and customers, including troubleshooting, diagnosis, and...


  • Fremont, California, United States Yadav Corporate Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist - IT Infrastructure to join our team at Yadav Corporate. This role is ideal for an individual who is passionate about providing exceptional customer service and technical support.About the RoleThe Technical Support Specialist will be responsible for resolving computer support...


  • Fremont, California, United States Molex Full time

    {"title": "Technical Expertise for Molex", "content": "Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. We are currently seeking a talented Application Engineer to support and develop Active cable designs for...


  • Fremont, California, United States Aleron Full time

    We are seeking a highly skilled Technical Equipment Specialist to join our team in Fremont, CA.This is a temporary 2-year position with a competitive salary of $43.50 per hour and a standard 40-hour workweek.Your primary responsibility will be performing preventative and corrective maintenance, troubleshooting, upgrades, and calibration on equipment in the...


  • Fremont, California, United States Applied Value Technologies Full time

    Job OverviewWe are seeking a highly skilled Technical Salesforce Operations Specialist to join our Fulfillment team at Applied Value Technologies. This role will play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution.About the RoleThe...


  • Fremont, California, United States CCS INC Full time

    Job DescriptionAt CCS INC, we are seeking a highly skilled Senior Product Support Specialist to join our team. The ideal candidate will have a strong background in engineering or computer science, with a minimum of 3-8 years of experience in product support engineering. Key responsibilities include providing technical support to field engineers, technicians,...


  • Fremont, California, United States FRIENDS OF CHILDREN WITH SPECIAL NEEDS Full time

    About the RoleFriends of Children with Special Needs (FCSN) is a nonprofit organization dedicated to helping individuals with special needs and their families find love, hope, respect, and support through integrated community involvement.We are seeking a motivated and organized individual to join our team as a Part-Time Technical Support and Facilities...


  • Fremont, California, United States Info Way Solutions Full time

    Job OverviewWe are seeking a highly skilled Customer Support and Technical Analyst to join our team at Info Way Solutions. This is a unique opportunity to work with cutting-edge technology and provide top-notch support to our clients.Salary and BenefitsThe estimated salary for this role is $65,000 - $85,000 per annum, depending on experience. We also offer a...


  • Fremont, California, United States Mattson Technology Full time

    Job Description: As a High-Tech Support Professional at Mattson Technology, you will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless...


  • Fremont, California, United States Zerova Technologies USA LLC Full time

    Job SummaryWe are seeking a highly skilled Electrical Systems Support Specialist to join our team at Zerova Technologies USA LLC in Fremont, CA.Key Responsibilities:Provide technical support and troubleshooting for electrical systems, including EVSE stations, to ensure optimal performance and minimize downtime.Collaborate with field engineers and customers...


  • Fremont, California, United States Mattson Technology Full time

    Mattson Technology is a leading global technology company with nearly 30 years of experience delivering cutting-edge products to its customers. Our roots are in Silicon Valley, but we have evolved into a worldwide organization with operations throughout Asia, Europe, and North America.We value the dedication and expertise of our employees, who represent a...


  • Fremont, California, United States Covelo Group Full time

    Job Title: Administrative Support SpecialistCovelo Group is seeking an experienced and skilled Administrative Support Specialist to join our team. In this role, you will provide administrative support to our unit, facilitating daily operations and ensuring the smooth execution of our mission.Key Responsibilities:Facilitate telephone and email referrals and...


  • Fremont, California, United States Discover Hope Behavioral Solutions Full time

    We are seeking highly motivated and compassionate Autism Support Specialists to join our team at Discover Hope Behavioral Solutions. Our mission is to provide individualized Applied Behavior Analytic (ABA) therapy to children diagnosed with Autism Spectrum Disorder in home and/or community-based settings.Our ideal candidate will have a strong passion for...


  • Fremont, California, United States State of California Full time

    Job OverviewThe State of California is seeking a qualified Nighttime Support Specialist to join our team at the California School for the Blind. This full-time position offers a competitive salary of $3,377.00 - $4,232.00 per month, depending on experience.


  • Fremont, California, United States Info Way Solutions Full time

    SDET with Oracle.PL/SQL OpportunityAt Info Way Solutions, we are seeking a highly skilled Software Development Engineer - Technical Specialist with expertise in PL/SQL to join our team.Key Responsibilities:Develop and maintain high-quality PL/SQL code for complex database systems.Collaborate with cross-functional teams to design, implement, and deploy...


  • Fremont, California, United States Beacon Veterinary Specialists Full time

    Explore a rewarding career at Beacon Veterinary Specialists, where we prioritize exceptional patient care and teamwork.Salary: $32-$42 per hourThis role requires a dedicated individual to support our surgical team in various capacities: Serve as the primary liaison between the surgical team and clients, ensuring clear communication and a positive experience....


  • Fremont, California, United States Compunnel Full time

    Job DescriptionWe are seeking a highly skilled and reliable Executive Support Specialist to provide comprehensive support to our team at Compunnel, including floating responsibilities as needed.About the RoleThis is a varied role that involves performing a range of administrative tasks, requiring strong organizational skills, attention to detail, and the...


  • Fremont, California, United States ProCare Therapy Full time

    OverviewWe are seeking an experienced Education Support Specialist to join our team at ProCare Therapy in Fremont, CA.Compensation and BenefitsThe successful candidate can expect a competitive hourly pay rate of $23.50 - $29+ per hour based on experience.Job ResponsibilitiesThe Education Support Specialist will assist teachers in the classroom, support...


  • Fremont, California, United States Amare Dignitas Inc Full time

    We are seeking a compassionate and dedicated Behavior Support Specialist to join Amare Dignitas Inc. in Fremont, CA.Job OverviewThe ideal candidate will work closely with individuals diagnosed with developmental disabilities and autism, implementing evidence-based strategies to promote positive behavior change. This role requires a strong understanding of...


  • Fremont, California, United States Aegis Living Full time

    About Aegis Gardens FremontWe are a leading provider of quality care to elderly residents. Our commitment to delivering exceptional service and support has earned us a reputation as one of the top healthcare providers in the region.Job SummaryWe are currently seeking a Healthcare Support Specialist to join our team at Aegis Gardens Fremont. This is an...