Operations Manager, Facilities and Services

6 days ago


Tucson, Arizona, United States ABM Full time

Job Description:

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As an Operations Manager at ABM, you will oversee the day-to-day operations and administrative activities of our facilities and services team. This role requires a strong focus on ensuring conformance to contract requirements, developing cost control measures, and implementing level of service standards.

Duties and Responsibilities:

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  • Coordinate service activities for assigned buildings to ensure services are performed as contracted.">
  • Control supplies, equipment, and personnel necessary to meet customer specifications.">
  • Interact with customers daily to obtain feedback on services and special needs, troubleshoot potential problems and concerns.">
  • Manage the company's quality control monitoring and safety programs at assigned buildings.">
  • Conduct quality of service inspections at assigned buildings.">
  • Attend ABM training workshops when scheduled.">
  • Develop operational improvement plans and implement process changes within assigned buildings.">
  • Ensure compliance with company policies and procedures, and all federal, state, and local government regulations.">
  • Analyze and manage both financial and operational performance of assigned buildings in a proactive manner.">
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Requirements:

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  • A High School Diploma/GED is required, while an Associate's degree is preferred.">
  • A minimum of three years of supervisory experience in a service/customer-oriented environment is necessary.">
  • A working knowledge of OSHA safety regulations, chemical handling/storage procedures, and Safety Data Sheets (SDS) is required.">
  • At least one year of proven housekeeping experience in a healthcare or hospitality setting, preferably in environmental services.">
  • One year of supervisor experience in a janitorial capacity is also required.">
  • Industry-specific certification/licensure may be necessary.">
  • You must be able to write reports and business correspondence effectively, and present information and respond to questions from managers and customers.">
  • A valid Driver's License and clean driving record are also required.">
  • Bilingualism in English and Spanish is an asset.">
  • Floor care experience is preferred.">
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Salary Range: $19-$23 per hour

About ABM: We offer a comprehensive benefits package. For more information about ABM's benefits, please visit our website.



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