Operations Manager, Facilities and Services
6 days ago
Job Description:
">As an Operations Manager at ABM, you will oversee the day-to-day operations and administrative activities of our facilities and services team. This role requires a strong focus on ensuring conformance to contract requirements, developing cost control measures, and implementing level of service standards.
Duties and Responsibilities:
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- Coordinate service activities for assigned buildings to ensure services are performed as contracted.">
- Control supplies, equipment, and personnel necessary to meet customer specifications.">
- Interact with customers daily to obtain feedback on services and special needs, troubleshoot potential problems and concerns.">
- Manage the company's quality control monitoring and safety programs at assigned buildings.">
- Conduct quality of service inspections at assigned buildings.">
- Attend ABM training workshops when scheduled.">
- Develop operational improvement plans and implement process changes within assigned buildings.">
- Ensure compliance with company policies and procedures, and all federal, state, and local government regulations.">
- Analyze and manage both financial and operational performance of assigned buildings in a proactive manner.">
Requirements:
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- A High School Diploma/GED is required, while an Associate's degree is preferred.">
- A minimum of three years of supervisory experience in a service/customer-oriented environment is necessary.">
- A working knowledge of OSHA safety regulations, chemical handling/storage procedures, and Safety Data Sheets (SDS) is required.">
- At least one year of proven housekeeping experience in a healthcare or hospitality setting, preferably in environmental services.">
- One year of supervisor experience in a janitorial capacity is also required.">
- Industry-specific certification/licensure may be necessary.">
- You must be able to write reports and business correspondence effectively, and present information and respond to questions from managers and customers.">
- A valid Driver's License and clean driving record are also required.">
- Bilingualism in English and Spanish is an asset.">
- Floor care experience is preferred.">
Salary Range: $19-$23 per hour
About ABM: We offer a comprehensive benefits package. For more information about ABM's benefits, please visit our website.
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